Senior Manager Quality Engineering
About the position
Responsibilities
• Lead the Quality and Testing Organization, ensuring robust architecture, strategic direction, and operational excellence.
• Manage and mentor a team of Software Development Engineers in Test (SDETs), driving automation across development, QA, and DevOps functions.
• Develop and execute a comprehensive QA strategy that aligns with business objectives and regulatory standards.
• Architect and implement scalable QA frameworks supporting continuous integration and delivery.
• Spearhead automation strategies to enhance testing efficiency and accuracy.
• Continuously optimize QA processes for improved speed, scalability, and effectiveness.
• Champion servant leadership, fostering team growth and excellence.
• Act as a key interface with executives, upholding quality standards across the product group.
Requirements
• 10+ years of software quality assurance experience, with at least 5 years in a leadership role.
• Extensive knowledge of architecture, protocols, and industry standards.
• Expertise in QA methodologies, automation tools like Selenium and Cypress, performance testing, and CI/CD pipelines.
• Proven leadership in managing QA teams and delivering high-quality software solutions.
• Familiarity with regulatory requirements such as GDPR, SOC II, HIPAA, PCI-DSS, and PSD2.
• Experience with cloud platforms like AWS and Azure in a QA context.
• Proficiency in DevOps practices and tools, including Docker and Kubernetes.
• Quality assurance certifications (e.g., ISTQB, CSTE) are preferred.
• Past experience with Conversational AI products testing is a plus.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
Benefits
• Medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays
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