Experienced Pharmacy Customer Service Associate - Remote Data Entry & Pharmacy Support Role

Join Walgreens as a Pharmacy Customer Service Associate and Take Your Career to the Next Level

Walgreens, one of the largest and most renowned drug store chains in the United States, is seeking a highly skilled and dedicated Pharmacy Customer Service Associate to join its team. As a key member of the pharmacy team, you will be responsible for providing exceptional customer service, supporting pharmacists with various tasks, and ensuring seamless day-to-day operations. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

About the Role

As a Pharmacy Customer Service Associate at Walgreens, you will be the primary point of contact for customers, providing them with a positive and engaging experience. Your responsibilities will include registering sales, resolving customer complaints, and offering personalized recommendations. You will also work closely with pharmacists to ensure accurate and efficient processing of prescriptions, as well as performing various administrative tasks.

Key Responsibilities

• Customer Experience:
  • Greet customers and offer assistance with products and services.
  • Resolve customer complaints and answer inquiries to ensure a positive experience.
  • Model and convey a particular and great client experience, including relational propensities and Walgreens administration qualities.
• Data Entry & Pharmacy Support:
  • Registers client buys on doled out sales register, collects cash and disseminates change as mentioned.
  • Processes voids, returns, postponements, discounts, and trades depending on the situation.
  • Uses drug store frameworks to enter patient and medication data, guaranteeing data is placed accurately.
  • Helps drug specialists in booking and keeping up with work process.
• Operational Tasks:
  • Keeps counters and retires spotless and very much promoted, takes stock, and keeps up with records.
  • Checks in and costs stock as required or as coordinated by senior supervisor or imparted by the shift chief.
  • Performs obligations as relegated by Drug store Director, Staff Drug specialist, and Senior supervisor.
• Additional Responsibilities:
  • Handles calls that don't need individual consideration of the drug specialist, including those to doctors.
  • Processes manual cases for outsider program remedy administrations in a convenient and productive way.
  • Assists with division of food things and item position as determined by strategies/methods.

Essential Qualifications

• Bachelor's degree from an accredited institution.
• Conversant in perusing, composing, and communicating in English (Besides in Puerto Rico).
• Eagerness to work adaptable timetable, including nights and end of the week hours.

Preferred Qualifications

• Half a year of involvement in a retail climate.
• Previous work insight with Walgreens.
• Great numerical abilities so they can fill remedies precisely, including counting, estimating, and gauging prescriptions.
• Great PC abilities.
• Information on store stock control.
• PTCB confirmation.

Skills and Competencies

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should be highly organized, detail-oriented, and able to multitask with ease. Additionally, you will need to be proficient in using various software systems and technology, including pharmacy management systems.

Career Growth Opportunities and Learning Benefits

At Walgreens, we are committed to providing our employees with opportunities for professional growth and development. As a Pharmacy Customer Service Associate, you will have access to comprehensive training programs, skills development initiatives, and the opportunity to advance within the company. You will also have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.

Work Environment and Company Culture

Walgreens is a dynamic and inclusive company that values diversity and promotes a culture of respect and empathy. As a remote data entry and pharmacy support role, you will have the flexibility to work from home and maintain a healthy work-life balance. Our company culture is built on a foundation of integrity, accountability, and a commitment to delivering exceptional customer experiences.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $25 per hour, as well as a comprehensive benefits package that includes:

• Health care benefits, including medical, dental, and vision insurance.
• Prescription drug discounts.
• Employee Assistance Program (EAP).
• Paid time off for holidays, vacations, and sick days.
• Retirement savings plans, including 401(K) plans.
• Employee discounts on products and services sold in Walgreens stores.
• Professional development opportunities.
• Wellness programs.
• Flexible scheduling options.

Why Join Walgreens?

At Walgreens, we are passionate about delivering exceptional customer experiences and making a positive impact on the communities we serve. As a Pharmacy Customer Service Associate, you will be an integral part of our team and will have the opportunity to make a real difference in the lives of our customers. If you are a motivated and dedicated professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

If you're ready to take your career to the next level and join a dynamic team of professionals, please submit your application today. We look forward to hearing from you!