Experienced IT Support Intern for Summer 2025 - Dynamic Technology and Creativity Intersection Opportunity

Introduction to an Unforgettable Career Opportunity

Your next great career move starts here, in the vibrant world of technology and creativity. We are excited to announce an extraordinary opportunity for an IT Support Intern to join our dynamic team in the heart of a remote work environment. This 12-week internship is designed to provide hands-on experience and exposure to the creative energy of a working animation studio, where technology and art blend seamlessly. As an IT Support Intern, you will be an integral part of our Systems Department, working closely with a team of systems engineers on the Devices & Deployment team to deliver comprehensive support to the creators of some of the most iconic films ever made.

About Our Company and Industry

Pixar Animation Studios is a world-renowned leader in the animation industry, known for pushing the boundaries of creativity and innovation. Our team is passionate about harnessing the power of technology to bring imagination to life. As an IT Support Intern, you will be part of a collaborative and dynamic work environment that values creativity, curiosity, and a passion for learning. Our company culture is built on a foundation of respect, empathy, and open communication, where every team member is encouraged to share their ideas and perspectives.

Key Responsibilities and Expectations

As an IT Support Intern, your primary responsibilities will include:

• Providing technical support and troubleshooting assistance to our team members, ensuring seamless operation of our systems and equipment
• Provisioning, deploying, and supporting user-facing hardware and software in a cross-platform environment, including Linux, macOS, and Windows
• Collaborating with our systems engineers to design and implement elegant technical solutions, enhancing our overall system efficiency and productivity
• Developing and maintaining documentation of our systems, processes, and procedures, ensuring knowledge sharing and continuity
• Participating in ongoing training and professional development, staying up-to-date with the latest technologies and industry trends

Essential Qualifications and Skills

To be successful in this role, you should possess:

• Strong written and verbal communication skills, with the ability to communicate technical concepts to a non-technical audience
• Familiarity with Linux, or other UNIX-like operating systems, and/or macOS, with a willingness to learn and adapt to new technologies
• Ability to troubleshoot open-ended technical issues, thinking critically and creatively to resolve complex problems
• Experience using email, calendar, and common productivity tools such as Google Docs, Slack, etc.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
• Ability to lift and manipulate objects weighing up to 40 lbs, working in awkward locations such as data centers, theater projection booths, and under desks

Preferred Qualifications and Bonus Points

While not required, the following qualifications and skills are highly desirable:

• Experience at a helpdesk or similar support environment, with a proven track record of providing excellent customer service
• Experience using Jamf Pro, or similar software for Apple device management, with a strong understanding of mobile device management principles
• Experience writing shell scripts, or programming in a higher-level language such as Python or Ruby, with a passion for coding and software development
• Experience with Windows and/or iOS devices, with a broad understanding of cross-platform compatibility and integration

Eligibility and Requirements

To be eligible for this internship, you must:

• Be a junior in college, working towards a degree in a related field, such as computer science, information technology, or a similar discipline
• Be returning to school in the fall, with a strong academic record and a demonstrated commitment to your field of study
• Be available to work full-time, onsite, from May 19, 2025, to August 8, 2025, with a willingness to adapt to our dynamic work environment
• Already possess the legal authorization to work in the US, with a valid visa or citizenship

Visa Sponsorship and Application Process

Please note that we are unable to sponsor student/intern visas for this internship. You must already possess the legal right to work in the US to be eligible for this opportunity. To apply, please submit a single PDF containing your cover letter and resume, ensuring that your application is received by the deadline of Sunday, February 2, 2025.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $25.00, reflecting our commitment to attracting and retaining top talent. As an IT Support Intern, you will also have access to a range of perks and benefits, including:

• Opportunities for professional growth and development, with ongoing training and mentorship
• A dynamic and collaborative work environment, with a team of passionate and creative professionals
• Access to state-of-the-art technology and equipment, with the opportunity to work with cutting-edge systems and software
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off

Conclusion and Call to Action

If you are a motivated and talented individual, passionate about the intersection of technology and creativity, we encourage you to apply for this exciting IT Support Intern opportunity. As a member of our team, you will have the chance to work on challenging projects, develop your skills and expertise, and contribute to the success of our organization. Don't miss this opportunity to launch your career in a dynamic and innovative industry – submit your application today and take the first step towards an unforgettable summer internship experience!