Experienced Full Stack Software Engineer – Web & Cloud Application Development

Join the blithequark Team as a Global Remote Chat Support Specialist

Are you looking for a dynamic and supportive work environment where you can kickstart your professional journey? blithequark is seeking highly motivated individuals to join our team as Global Remote Chat Support Specialists. As a fully remote position, this role offers the flexibility to work from anywhere and at any time, providing an excellent opportunity for those who value work-life balance. With an attractive hourly rate between $25 and $35, we welcome individuals from across the globe to be part of our diverse team.

About blithequark

blithequark is a leading organization dedicated to delivering exceptional customer experiences through innovative solutions. Our team is comprised of individuals from diverse backgrounds, united by a shared passion for providing top-notch support and service. We pride ourselves on fostering a culture of inclusivity, growth, and learning, making us an ideal place to start your career.

Role Overview

As a Global Remote Chat Support Specialist at blithequark, you will be the first point of contact for our clients' customers, engaging through live chat on websites. Your primary responsibility will be to address inquiries about products and services, utilizing our comprehensive knowledge base of frequently asked questions and answers to deliver exceptional customer support.

Key Responsibilities:

• Serve as a live chat assistant, focusing on customer support and providing timely resolutions to customer inquiries.
• Choose your own working hours and log in to the client's website to start your shift, enjoying the flexibility of remote work.
• Efficiently handle customer queries by utilizing the provided resources, including our knowledge base and other support tools.
• Conclude your shift by logging out, with the convenience of daily payment, allowing you to manage your finances effectively.
• Collaborate with our team to share knowledge, best practices, and feedback, contributing to the continuous improvement of our support services.
• Maintain accurate records of customer interactions, ensuring that all relevant information is captured and easily accessible.
• Escalate complex issues to senior support specialists or other relevant teams, ensuring that customers receive the support they need.

Contract Terms

We offer an open-ended contract with no fixed term, providing you with the flexibility to grow and develop your career with blithequark. This contract allows for adjustments to be made as needed, ensuring that our team and company can adapt to changing circumstances.

Compensation

We offer a competitive hourly rate between $25 and $35, providing an attractive compensation package for this role. Our pay structure is designed to reward your hard work and dedication, with opportunities for growth and development.

Requirements:

• Access to a device (Phone/Tablet/Laptop) with social media and website chat capabilities, allowing you to engage with customers effectively.
• Independent working ability with strong adherence to instructions, demonstrating your ability to work autonomously and follow guidelines.
• Availability for 5+ hours weekly, providing a consistent and reliable presence for our customers.
• Stable internet connection, ensuring that you can work efficiently and effectively in a remote environment.
• Excellent communication and interpersonal skills, with the ability to empathize with customers and provide personalized support.
• Basic computer skills and proficiency in using software applications, including live chat platforms and customer relationship management (CRM) systems.

Working Hours

As a Global Remote Chat Support Specialist, you will enjoy flexible working hours, ranging from 5 to 40 hours per week. This flexibility allows you to balance your work and personal life effectively, ensuring that you can maintain a healthy work-life balance.

Location

This is a fully remote position, with a preference for candidates from the United States. However, we welcome applications from individuals across the globe, providing an opportunity for you to work with a diverse team and contribute to our organization's success.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Global Remote Chat Support Specialist, you will have access to comprehensive training and ongoing support, ensuring that you can excel in your role and achieve your career goals. Our training program includes:

• Initial training: A thorough onboarding process to familiarize you with our systems, processes, and expectations.
• Ongoing training: Regular training sessions and workshops to enhance your skills and knowledge, ensuring that you stay up-to-date with industry trends and best practices.
• Performance feedback: Regular feedback and coaching to help you improve your performance and achieve your goals.
• Career development: Opportunities for career advancement and professional growth, allowing you to take on new challenges and responsibilities.

Work Environment and Company Culture

At blithequark, we pride ourselves on fostering a positive and inclusive work environment. Our company culture is built on the following values:

• Inclusivity: We celebrate diversity and promote inclusivity, ensuring that all team members feel valued and respected.
• Growth: We are committed to the growth and development of our team members, providing opportunities for learning and career advancement.
• Collaboration: We encourage collaboration and teamwork, recognizing that our collective efforts drive success.
• Flexibility: We offer flexible working arrangements, allowing team members to balance their work and personal life effectively.

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including:

• Competitive hourly rate: $25 to $35 per hour, providing an attractive compensation package for this role.
• Daily payment: Convenient daily payment, allowing you to manage your finances effectively.
• Flexible working hours: Flexible working hours, ranging from 5 to 40 hours per week, providing an opportunity for you to balance your work and personal life.
• Remote work: Fully remote position, allowing you to work from anywhere and at any time.

Conclusion

If you are looking for a dynamic and supportive work environment where you can kickstart your professional journey, we encourage you to apply for this exciting opportunity as a Global Remote Chat Support Specialist at blithequark. With our comprehensive training program, flexible working hours, and competitive compensation package, we provide an ideal platform for you to grow and develop your career. Apply now and join our growing global family!