**Experienced Customer Service Representative – Inbound Call Center – Work From Home Opportunity**

Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a dynamic, fast-paced environment where no two calls are ever the same? If so, we invite you to join blithequark, a leading technology producer in the human services field, as a Customer Service Representative-Inbound-Work From Home! At blithequark, we pride ourselves on being a family-owned and operated business that values its employees and clients as part of an extended family. Our culture is built on teamwork, dedication, empowerment, and a strong emphasis on work-life balance. As a Customer Service Representative, you will be an integral part of our team, working from the comfort of your own home to provide top-notch support to our child support client stakeholders. **About blithequark** blithequark is a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We are a family serving families, and our mission is to develop state-of-the-art solutions for complex human service operations. With 52 years of experience in the industry, we have established ourselves as one of the most highly regarded technology producers in the human services field. **Position Overview** As a Customer Service Representative, you will be responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations. Your key responsibilities will include: * Maintaining a general understanding of policies and procedures * Possessing strong oral and written communications skills * Being knowledgeable in modern office practices, procedures, and equipment * Exhibiting excellent interpersonal skills using tact, patience, and courtesy * Recording any abusive and/or extraordinary calls * Performing other duties as assigned **Requirements** To qualify for this Virtual/Remote Work from Home position, you will need to have: * A quiet and distraction-free place in your home to work at a desk/table * A reliable, high-speed internet connection with at least 50 mbps download speed (cable or fiber) * A smartphone with Android OS or iPhone for user authentication * Basic knowledge of Microsoft Office * Bilingual in English/Spanish (preferred) **Preferred Qualifications** * At least one year prior experience in an area of service delivery, customer service, call center technology, or related field * High School Diploma or equivalent required * Proficiency in data entry skills, including keyboard, mouse, and 10-key pad * Ability to type a minimum of 35 WPM (a typing test will be administered during the interview process) **Training and Support** Our training program is self-directed, allowing you to read the materials and complete the training modules at your own pace. Throughout the process, you'll have periodic meetings with your Supervisor to discuss your progress, address any questions, and receive guidance. This approach ensures you have the flexibility to learn independently while still benefiting from regular support and feedback. **Perks and Benefits** As a blithequark employee, you can expect: * Work From Home flexibility * 3-week Virtual Paid Training * Set schedule * Medical, Dental, Vision after 30 days of enrollment for all Full Time employees * 401(k) * Paid Time Off (PTO) accrual on your first day * Health Club Reimbursements * Career Growth Opportunities * Exciting, Fun, and Supportive Virtual Work Environment * Coworkers Who Feel Like Family; We celebrate you! * We provide your work equipment **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer and a Drug-Free Workplace. We welcome veterans and their spouses to join our team. **How to Apply** If you're a motivated and customer-focused individual looking for a meaningful and fulfilling career, we encourage you to apply for this exciting opportunity. Please visit our website to register as a candidate and submit your application. Apply Job! Apply for this job