Vice President, American Airlines Cobrand Product Innovation and Development - Strategic Leadership in Consumer Credit Card Portfolio Management and Digital Transformation

Introduction to Workwarp and the American Airlines AAdvantage Cobrand Program

Workwarp, a pioneering force in the financial services industry, is seeking an exceptional leader to fill the role of Vice President, American Airlines Cobrand Product Innovation and Development. This strategic position is part of the U.S. Branded Cards business unit, focusing on the American Airlines AAdvantage Cobrand program, one of the industry's largest and most successful travel loyalty credit card programs. With over 36 years of history, this program has been a benchmark for innovation and customer engagement, offering a suite of consumer and small business credit cards that leverage the airline's loyalty program currency, travel assets, and marketing channels.

Background and Position Summary

The Vice President, AA Cobrand, Product Innovation & Development will play a pivotal role in defining the strategy for the card program, including product value propositions, loyalty marketing, advertising, new account acquisition, P&L management, and customer experience. This position requires a seasoned professional with a deep understanding of product management, program development, and partnership negotiations. The ideal candidate will have a proven track record of driving account growth, enhancing customer engagement, and developing systemic infrastructure for complex credit card portfolios.

Key Responsibilities

• Define and launch new products, features, and capabilities, participating in technology development and market launch activities to drive innovation and competitiveness.
• Manage and lead negotiations with American Airlines to secure approval of MVP technology requirements and AA technology prioritization, ensuring alignment with business objectives.
• Identify opportunities in partnership with Digital Customer Experience teams to provide customers with a seamless digital experience, optimizing touchpoints through thoughtful placement of portfolio assets and client personalization.
• Serve as the product and American Airlines partner champion, collaborating with and influencing all internal teams to ensure strategies drive product engagement and profitability.
• Develop and maintain strong relationships with key stakeholders, including American Airlines, to foster a collaborative environment and drive business growth.

Candidate Qualifications

To be successful in this role, candidates should possess:

• 5+ years of relevant product management or program management experience, preferably in the financial services or credit card industry.
• Strong quantitative and qualitative skills, with the ability to analyze complex data sets and make informed decisions.
• Excellent written and verbal communication skills, with strong attention to detail and the ability to articulate complex ideas effectively.
• A positive attitude, enthusiasm, and a strong desire to learn and grow professionally within a complex business environment.
• Experience working independently and effectively in a fast-paced, matrixed environment, with a proven track record of solving problems and delivering solutions.
• Strong project management and critical thinking skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Intellectual curiosity and a desire to learn about marketing and servicing strategies, with a strong customer focus and growth mindset.
• Strong relationship and client management skills, with the ability to build and maintain effective partnerships with internal and external stakeholders.
• A Bachelor's degree in a relevant field, such as business, finance, or marketing.

Essential Skills and Competencies

• Product development and management
• Program management and execution
• Partnership development and management
• Digital transformation and innovation
• Data analysis and interpretation
• Communication and presentation
• Project management and prioritization
• Collaboration and teamwork
• Adaptability and flexibility

Career Growth Opportunities and Learning Benefits

At Workwarp, we are committed to the growth and development of our employees. As a Vice President, American Airlines Cobrand Product Innovation and Development, you will have access to:

• Comprehensive training programs to enhance your skills and knowledge.
• Opportunities for career advancement and professional growth.
• A collaborative and dynamic work environment that fosters innovation and creativity.
• A strong network of professionals who are passionate about delivering exceptional results.
• Regular feedback and coaching to support your development and success.

Work Environment and Company Culture

Workwarp is a company that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to create a work environment that is inclusive, supportive, and empowering. As a Vice President, American Airlines Cobrand Product Innovation and Development, you will be part of a team that:

• Values collaboration and teamwork.
• Encourages innovation and creativity.
• Supports work-life balance and flexibility.
• Fosters a culture of continuous learning and development.
• Recognizes and rewards outstanding performance and contributions.

Compensation, Perks, and Benefits

We offer a competitive salary range of $142,320.00 - $213,480.00, depending on experience and qualifications. In addition to salary, our benefits package includes:

• Medical, dental, and vision coverage.
• 401(k) and retirement savings plans.
• Life, accident, and disability insurance.
• Wellness programs and employee assistance services.
• Paid time off packages, including vacation, sick leave, and holidays.
• Discretionary and formulaic incentive and retention awards.

Conclusion

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Vice President, American Airlines Cobrand Product Innovation and Development position. This is an exceptional opportunity to join a leading financial services company and contribute to the success of a iconic brand. Don't miss this chance to take your career to the next level and be part of a team that is shaping the future of consumer credit card portfolio management and digital transformation.

Apply now and let's discuss how you can become a vital part of our success story.