Remote Data Entry and Customer Service Representative - Work from Home Opportunity with Flexible Scheduling and Professional Growth

Introduction to Conduent and Our Mission

Conduent is a leading provider of business process services, delivering mission-critical solutions on behalf of Fortune 100 companies and over 500 governments worldwide. Our team of dedicated associates is passionate about creating exceptional outcomes for our clients and the millions of people who rely on them. We are committed to fostering a culture where individuality is valued, and diversity is celebrated. As a Remote Data Entry and Customer Service Representative, you will have the opportunity to personally thrive, make a difference, and be part of a dynamic team that is shaping the future of business process services.

Job Overview and Responsibilities

In this exciting role, you will be responsible for providing exceptional customer service and performing data entry tasks with high accuracy and efficiency. As a Remote Data Entry and Customer Service Representative, you will work from the comfort of your own home, with the flexibility to create your own schedule and work at your own pace. Your key responsibilities will include:

• Processing documents electronically and ensuring accurate data entry
• Making outbound calls to doctor's offices and other stakeholders as required
• Processing claims and ensuring timely resolution
• Receiving, processing, and transmitting documents to clients in a timely and efficient manner
• Sorting, imaging, and archiving documents by form type
• Identifying and classifying documents based on contract requirements
• Verifying data from automated data extraction tools and ensuring accuracy
• Ensuring transmission of processed data to the appropriate next level

Requirements and Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• High School Diploma or equivalent
• Proficiency in MS Office, Teams, Outlook, and Word
• A secure workspace with high-speed internet
• Ability to pass a typing test and demonstrate strong computer typing skills
• Excellent customer service and communication skills
• Strong data entry skills and attention to detail
• Ability to work independently and as part of a team
• Availability to work weekends and holidays if required

Preferred qualifications include:

• Previous experience in data entry or customer service
• Knowledge of medical terminology and healthcare industry
• Experience with automated data extraction tools and software

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong organizational and time management skills
• Ability to work in a fast-paced environment and meet deadlines
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Adaptability and flexibility in a changing environment

Career Growth and Learning Opportunities

At Conduent, we are committed to the growth and development of our employees. As a Remote Data Entry and Customer Service Representative, you will have access to a range of training and development opportunities, including:

• Comprehensive onboarding program
• Ongoing training and coaching
• Opportunities for career advancement and professional growth
• Access to a range of online courses and training programs

Work Environment and Company Culture

At Conduent, we pride ourselves on our dynamic and inclusive company culture. As a Remote Data Entry and Customer Service Representative, you will be part of a team that values diversity, equity, and inclusion. Our company culture is built on the following principles:

• Respect and empathy for our colleagues and clients
• A commitment to excellence and quality in everything we do
• A culture of innovation and continuous improvement
• A focus on employee well-being and work-life balance

Compensation and Benefits

As a Remote Data Entry and Customer Service Representative, you will be eligible for a competitive salary and a range of benefits, including:

• Health insurance coverage
• Voluntary dental and vision programs
• Life and disability insurance
• Retirement savings plan
• Paid holidays and paid time off (PTO) or vacation and/or sick time

The estimated salary range for this role is $26,600.00 - $33,250.00 per year, depending on experience and performance.

Conclusion and Call to Action

If you are a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. As a Remote Data Entry and Customer Service Representative, you will have the chance to work from home, develop your skills and knowledge, and be part of a dynamic team that is shaping the future of business process services. Don't miss out on this opportunity to take your career to the next level and apply now!

Apply today and join our team of dedicated professionals who are making a difference in the lives of our clients and the communities we serve.