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**Experienced Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics – Visionary Leader for blithequark's Data-Driven Growth**

Remote, USA Full-time Posted 2025-11-24
Are you a seasoned leader with a passion for driving business growth through data-driven insights and innovative technologies? Do you have a proven track record of developing and executing strategic plans that deliver results? If so, we invite you to join blithequark as our Sr Director, Customer and Marketing Data, Applied AI, and Analytics. In this role, you will be responsible for leading our Customer and Marketing organization and driving the development of our data product portfolio and AI product-technology team. **About blithequark** blithequark is a leading company in the industry, known for its commitment to innovation and customer satisfaction. Our team of experts is dedicated to delivering cutting-edge solutions that meet the evolving needs of our customers. As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you will be part of a dynamic team that is shaping the future of our industry. **Key Responsibilities** As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you will be responsible for: * Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understands the competitive landscape and directly influences the enterprise in how it makes portfolio-specific decisions; owns the different product roadmaps that make up the product portfolio; and influences investment choices that yield long-term customer benefits in support of the vision. * Owning and leading the customer, loyalty and marketing data eco-system and serving the customer and marketing organization with actionable analytics to support delivering top line sales and productivity improvements. * Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs. * Owning annual planning for the product portfolio and representing the team in discussions with executives. * Owning the user experience (UX) and setting the direction for the UX design of products within product portfolio or strategic capability. * Defining processes and measurements for the team to effectively track development work and triage bugs of products in product portfolio. * Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within product portfolio or strategic capability. * Identifying issues and blockers that may delay the launch or impede the success of products in product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve. * Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution. * Engaging with internal and external thought leaders to drive product leadership within portfolio. * Leading and owning operational product strategy of portfolio or strategic capability and ensuring alignment with other portfolio owners. * Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals. * Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential. * Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders. * Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient. * Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation. * Collaborating with the broader product and technology management community to understand dependencies and create a community of practice. **Required Qualifications** * 12 years of experience in software engineering, data science, and/or product management * 7 years of direct team leadership experience across software engineering, product management, or data science * Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model * Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree) **Preferred Qualifications** * Experience working with software development teams to launch online products * Experience with large-scale order management and inventory systems * Experience with customer relationship management systems * Master's degree in business administration or similar advanced degree **What We Offer** * Competitive salary range: $179,000.00 - $340,100.00 annually * Opportunity to work with a dynamic team of experts in the industry * Collaborative and inclusive work environment * Professional development and growth opportunities * Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off * Flexible work arrangements, including remote work options **Equal Opportunity Employer** blithequark is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. **Qualified Applicants with Arrest or Conviction Records** Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. **How to Apply** If you are a motivated and experienced leader with a passion for driving business growth through data-driven insights and innovative technologies, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! **Note:** This job posting is a rewritten version of the original job description, with the company name replaced with "blithequark" as per the instructions. The job title has also been rewritten to be more descriptive and attractive to job seekers. Apply for this job    

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