Job Overview We are seeking a dedicated and experienced Veterinary Practice Manager to oversee the daily operations of our veterinary clinic. The ideal candidate will possess a strong background in veterinary care and management, ensuring that our practice runs smoothly while providing exceptional care to our animal patients. This role requires excellent leadership skills, a deep understanding of veterinary terminology, and the ability to manage both staff and client relationships effectively.
Duties :
Operational Leadership: Oversees daily operations, ensuring seamless scheduling and communication among the team. Commitment to excellent patient care and outstanding client service. Works with the Practice Owner/Medical Director to develop and implement policies and procedures to enhance efficiency and service quality. Understands and ensures compliance with OSHA, DEA and FDA, and applicable state and local agencies. Develops and communicates protocols for safety and facility maintenance. Directly oversees Client Service Representatives. Equipment maintenance and repairs.
Human Resources: Works with our Practice Owner to maximize recruitment, retention, and continuous development of our talented team. Listens to the team and maintains a vibrant, cohesive, inclusive workplace culture. Assists in the development of training programs and performance reviews.
Financial Oversight: Collaborates with our CPAs and is primarily responsible for financial management, billing, and vendor relations. Monitors financial statements and assesses key performance indicators to support strategic decision-making. Manages payroll, inventory, ordering and invoicing. Sets goals for hospital performance based on previous performance and mission/vision; designs strategies for meeting these goals.
Community and Culture: Champions initiatives to bolster team cohesion, resolve conflicts, and promote a positive work environment. Aligns staff with the Hospital’s core values and objectives, fostering a sense of belonging and purpose. Engages with the team to positively influence the culture, assess & develop employee engagement, and maintain/improve retention.
Candidates Should possess leadership and veterinary management experience. Certification as a credentialed Veterinary Technician and CVPM (Certified Veterinary Practice Manager) is highly desirable. We are an equal opportunity employer.
If you are passionate about animal care and possess the necessary skills to lead a dedicated team in providing top-notch veterinary services, we encourage you to apply for this rewarding opportunity.