**Part Time Customer Care Representative – Thrive at blithequark**

Are you passionate about delivering exceptional customer experiences and helping businesses thrive? Do you have a knack for problem-solving, communication, and teamwork? If so, we're excited to introduce you to this part-time Customer Care Representative opportunity at blithequark, a leading provider of innovative inventory management and reporting tools for retailers and merchants. **About blithequark** At blithequark, we're dedicated to empowering retailers and merchants with the tools they need to make informed decisions and drive business growth. Our robust product is designed to help businesses navigate the complexities of inventory management, and our team of support experts is committed to providing top-notch assistance to our customers. As a part-time Customer Care Representative, you'll play a vital role in helping our customers achieve their goals and overcome challenges. **Job Summary** We're seeking a highly motivated and customer-focused individual to join our part-time Customer Care Team. As a Customer Care Representative, you'll be responsible for providing exceptional support to our customers via live chat, email, phone, and video calls. You'll work closely with our team to resolve customer inquiries, provide product training, and contribute to the ongoing development of our product. **Key Responsibilities** * Provide exceptional customer support via live chat, email, phone, and video calls * Respond to customer inquiries and resolve issues in a timely and professional manner * Collaborate with the Customer Care Team to resolve complex customer issues * Provide product training and support to customers * Contribute to the ongoing development of our product by providing feedback and suggestions * Work closely with the Sales Team to ensure seamless customer onboarding and support * Participate in ongoing training and professional development to stay up-to-date on product features and best practices **Ideal Candidate** We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer experiences. If you have: * Prior experience in customer service, preferably in a retail or tech startup environment * Superior communication skills, with the ability to express complex subjects in a simple way * A strong understanding of retail and business operations, including inventory management and reporting * Excellent problem-solving skills, with the ability to find creative solutions to complex problems * Strong time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously * The ability to work independently and as part of a team, with a focus on collaboration and communication * A positive and friendly attitude, with a passion for helping customers achieve their goals **Bonus Points** * Spanish speaking * Experience in tech startups * Chat or phone-based customer service experience * Retail or restaurant experience * Work from Home * Accrued PTO **Compensation** * $23-$25/hour based on experience **Work Environment** As a part-time Customer Care Representative, you'll work remotely from the comfort of your own home. You'll have the flexibility to work 20-30 hours per week, with a focus on assisting customers during core business hours (Monday-Friday, 9am-5pm ET). We're open to discussing flexible scheduling options to accommodate your needs. **Career Growth Opportunities** At blithequark, we're committed to providing ongoing training and professional development opportunities to help you grow and succeed in your role. As a Customer Care Representative, you'll have the opportunity to: * Develop your skills and expertise in customer service, product knowledge, and technical support * Collaborate with our Sales Team to ensure seamless customer onboarding and support * Contribute to the ongoing development of our product by providing feedback and suggestions * Participate in ongoing training and professional development to stay up-to-date on product features and best practices **Company Culture** At blithequark, we're passionate about creating a positive and inclusive work environment that fosters collaboration, creativity, and growth. We're committed to: * Providing ongoing training and professional development opportunities to help you grow and succeed in your role * Encouraging open communication and feedback to ensure seamless collaboration and teamwork * Fostering a positive and inclusive work environment that values diversity, equity, and inclusion * Recognizing and rewarding outstanding performance and contributions to the team **How to Apply** If you're passionate about delivering exceptional customer experiences and helping businesses thrive, we encourage you to apply for this part-time Customer Care Representative opportunity at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job