**Experienced German-Speaking Customer Service Support Specialist – Remote SEO Campaign Management**

At blithequark, we're on a mission to revolutionize the world of search engine optimization (SEO) and help small businesses thrive in the digital landscape. As a leading internet marketing company, we're passionate about delivering high-quality services that drive explosive growth for our clients. We're now seeking an experienced German-speaking Customer Service Support Specialist to join our team and help us achieve our mission. **About blithequark** blithequark was founded in 2009 with a vision to make a significant impact in the world of internet marketing. Today, we're one of the fastest-growing companies in the industry, with a unique culture that fosters collaboration, creativity, and innovation. Our team is comprised of talented individuals who share a passion for delivering exceptional results and making a difference in the lives of our clients. **Your Role** As a German-speaking Customer Service Support Specialist, you'll be the primary point of contact for our SEO clients and partners. Your primary responsibilities will include: * Acting as the primary contact for our SEO clients and partners, helping them resolve their concerns and providing top-notch customer service. * Representing blithequark and our SEO product with excellent customer service, ensuring that our clients receive the highest level of support and satisfaction. * Managing the implementation of SEO packages for our clients, including regular meetings, on-site recommendations and changes, and distribution of off-site work. * Assigning SEO tasks to our fulfillment department, ensuring that our clients receive the best possible results. **What We Expect from You** To succeed in this role, you'll need to possess the following skills and qualifications: * At least six months of experience in customer service, with a proven track record of delivering exceptional results. * Fluent spoken and written German skills are essential, as you'll be communicating with our clients and partners in this language. * Good English skills (for internal communication only), as you'll be working with our team to resolve issues and provide support. * Proficiency in using standard Google tools (Drive, Sheets, Docs), as you'll be working with our clients to manage their SEO campaigns. * Excellent online communication skills, with the ability to clearly and effectively express your thoughts and ideas. * Creative and logical thinking, with the ability to work within time and quality standards. * Strong conflict resolution skills to handle situations where clients are dissatisfied, ensuring that our clients receive the highest level of support and satisfaction. **Working Hours and Environment** As a remote worker, you'll have the flexibility to work from anywhere, as long as you have a computer, headset, and stable internet connection. Our working hours are: * 8:45 AM – 5:15 PM (CEST), Monday to Friday. * No work on weekends or holidays. **Why You Should Work with Us** At blithequark, we offer a unique and supportive work environment that fosters collaboration, creativity, and innovation. As a German-speaking Customer Service Support Specialist, you'll have the opportunity to: * Work with a leading internet marketing company that's making a significant impact in the world of SEO. * Receive ongoing SEO and management training, ensuring that you stay up-to-date with the latest industry trends and best practices. * Enjoy on-the-job training, with the support of our experienced team members. * Work independently and manage your own time, with the flexibility to work from anywhere. **Additional Notes** * This is a contract position, so you'll not be eligible for traditional benefits. * You must be able to work independently and manage your own time, with a high level of self-motivation and discipline. * You must be a citizen or permanent resident of Ireland to be hired as a contractor in this role. **How to Apply** If you're passionate about delivering exceptional customer service and have a flair for SEO, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can join our team at blithequark! Apply for this job