Experienced Part-Time Inside Sales Support and Customer Service Representative – Delivering Exceptional Client Experiences and Driving Business Growth at blithequark

Welcome to blithequark

At blithequark, we are passionate about connecting top talent with career opportunities that drive growth, innovation, and success. As a trusted professional recruiting firm with over 40 years of experience, we empower and connect employers and candidates across multiple industries, including finance, accounting, administrative, manufacturing, skilled trades, and more. Our people-first approach has enabled us to build strong relationships with our clients and candidates, and we are committed to providing exceptional service and support to help them achieve their goals.

Job Overview

We are currently seeking an experienced Part-Time Inside Sales Support and Customer Service Representative to join our team at blithequark in Mohnton, PA. This is an exciting opportunity for a highly motivated and customer-focused individual to provide administrative support to our Director of Operations and assist our Sales Support team in delivering exceptional customer service and driving business growth. The ideal candidate will have a minimum of 1 year of sales experience or 2 years of customer service experience, strong computer skills, and excellent interpersonal, verbal, and written communication skills.

Key Responsibilities

• Provide administrative support to the Director of Operations, including maintaining weekly sales plans, call reports, and customer contact files
• Assist the Sales Support team in completing onboarding documentation for manufacturer representatives and distributors
• Monitor and support manufacturer sales reps and distributors to ensure exceptional customer service and drive business growth
• Effectively use Microsoft Office to communicate via email, analyze customer data, and maintain accurate records
• Deliver exceptional customer service with professional phone and verbal communication, responding to customer inquiries and resolving issues in a timely and professional manner
• Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross-sell
• Build strong relationships with customers and vendors through open and interactive communication, ensuring a high level of customer satisfaction and loyalty

Essential Qualifications

• Minimum of 1 year of sales experience or 2 years of customer service experience
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Excellent interpersonal, verbal, and written communication skills
• Strong attention to detail, organizational skills, and the ability to work independently
• Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities

Preferred Qualifications

• Experience in a sales or customer service role, preferably in a manufacturing or distribution environment
• Knowledge of sales principles and practices, including upselling and cross-selling techniques
• Experience with customer relationship management (CRM) software and other sales and marketing tools
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions

What We Offer

At blithequark, we are committed to providing our employees with a supportive and inclusive work environment that fosters growth, development, and success. As a Part-Time Inside Sales Support and Customer Service Representative, you can expect:

• A competitive hourly rate of $20 per hour
• A flexible schedule, with the opportunity to work from home one day a week
• Opportunities for professional growth and development, including training and mentorship programs
• A collaborative and dynamic work environment, with a team of experienced and supportive professionals
• Access to a range of benefits, including health insurance, retirement savings, and paid time off

Our Culture

At blithequark, we are passionate about building a culture that is inclusive, supportive, and empowering. We believe in fostering a work environment that is collaborative, dynamic, and fun, and we are committed to providing our employees with the tools and resources they need to succeed. Our core values include:

• A commitment to excellence, with a focus on delivering exceptional service and support to our clients and candidates
• A passion for innovation, with a focus on staying ahead of the curve and embracing new technologies and trends
• A dedication to diversity and inclusion, with a focus on building a workforce that is representative of the communities we serve
• A focus on teamwork and collaboration, with a emphasis on building strong relationships and working together to achieve our goals

How to Apply

If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join Our Team

At blithequark, we are committed to building a team of talented and dedicated professionals who share our passion for delivering exceptional service and support. If you are looking for a challenging and rewarding career opportunity with a dynamic and growing company, we encourage you to join our team. Apply today and take the first step towards a exciting and fulfilling career with blithequark!