Call Center Representative - 3rd shift

<p style="line-height: normal; background: white; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 13.5pt; font-family: Arial, sans-serif; color: #222222;">Launch Your Career in Travel with Travel Incorporated – Entry-Level Travel Consultant (Remote)</span></strong></p> <p style="margin: 12pt 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #222222;">Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join Travel Incorporated as a <strong>Travel Consultant</strong> in our Contact Center and be part of a team that delivers Excellence in Client Care. </span></p> <p style="margin: 12pt 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #222222;">This is more than just a job — it’s your <strong>first step into a career</strong> in the travel industry with an award-winning, forward-thinking company that truly values its associates.</span></p> <p style="line-height: normal; background: white; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 13.5pt; font-family: Arial, sans-serif; color: #222222;">Why This Role Is Worth Your Time</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #222222; margin-top: 12pt; margin-bottom: 12pt; line-height: normal; background: white; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Build a Career, Not Just a Job<br></span></strong><span style="font-family: Arial, sans-serif;">You’ll begin with up to 6 months of paid training through TI University. Local candidates will attend training in person. If you are not local to our office - your training is mostly remote but will include 2 in-person weeks at our Duluth, GA office (travel provided by TI). After training, you’ll work remotely, applying what you’ve learned with the full support of a team that wants you to succeed. </span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Make an Impact Every Day<br></span></strong><span style="font-family: Arial, sans-serif;">Help develop travel plans for clients based on their goals and timelines. You will offer personalized travel advice, solve problems, and uncover ways to improve their experiences — all while building relationships based on trust and service excellence.</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Grow With Us<br></span></strong><span style="font-family: Arial, sans-serif;">From your first day at TI, you’ll be on a path to progress. As your skills develop, so will your responsibilities — from basic bookings to more complex, consultative travel planning.</span></li> </ul> <p style="line-height: normal; background: white; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 13.5pt; font-family: Arial, sans-serif; color: #222222;">What You’ll Do</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #222222; margin-top: 12pt; margin-bottom: 12pt; line-height: normal; background: white; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Listen actively to understand client goals and create travel solutions tailored to their needs</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Guide clients through itinerary options, modifications, and travel best practices</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Deliver exceptional service that drives client satisfaction and supports performance goals</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Collaborate with internal teams to ensure smooth, accurate travel arrangements</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Proactively identify and act on opportunities to improve the client experience</span></li> </ul> <p style="line-height: normal; background: white; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 13.5pt; font-family: Arial, sans-serif; color: #222222;">What You Bring</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #222222; margin-top: 12pt; margin-bottom: 12pt; line-height: normal; background: white; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">A strong customer service mindset — you're motivated by helping others</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Excellent communication skills and the ability to build trust quickly</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Tech-savvy and comfortable using email, chat, and other digital tools</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Detail-oriented, organized, and thrives in a structured environment</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Previous client service or call center experience is a plus, but not required</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">High school diploma or equivalent</span></li> </ul> <p style="margin: 12pt 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 13.0pt; font-family: Arial, sans-serif; color: #222222;">Position Details</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #222222; margin-top: 12pt; margin-bottom: 12pt; line-height: normal; background: white; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Remote</span></strong><span style="font-family: Arial, sans-serif;"> (not mobile): You’ll work from a dedicated home office with high-speed internet (satellite, T-Mobile, and Verizon home internet are not supported)</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Training Schedule</span></strong><span style="font-family: Arial, sans-serif;">: Mon–Fri, 8:00 AM–5:00 PM ET for up to six months. (Training takes place on site for local candidates; training for non-local candidates is mostly remote - although we do require that you attend in person two separate weeks during the training period.)</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Post-Training Schedule</span></strong><span style="font-family: Arial, sans-serif;">: Third shift from 11:00 PM–8:00 AM ET; Tues–Sat </span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Annual travel</span></strong><span style="font-family: Arial, sans-serif;"> to our Duluth office 2–3 times per year for team engagement and development</span></li> </ul> <p style="line-height: normal; background: white; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 13.5pt; font-family: Arial, sans-serif; color: #222222;">What We Offer</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #222222; margin-top: 12pt; margin-bottom: 12pt; line-height: normal; background: white; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">A respected, mission-driven company committed to innovation and service excellence</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Career growth pathways and continuous training</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">A collaborative culture where your voice is heard and your work matters</span></li> <li style="color: #222222; margin-bottom: 12pt; line-height: normal; background: white; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Equipment provided and travel covered for required in-person training</span></li> </ul> <p style="line-height: normal; background: white; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 13.5pt; font-family: Arial, sans-serif; color: #222222;">Ready to Start Your Journey?</span></strong></p> <p style="margin: 12pt 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #222222;">Bring your passion for helping others and your love for travel — we’ll provide the tools, training, and support you need to succeed. At Travel Incorporated, you’ll do more than book trips — you’ll help people create unforgettable experiences.</span></p> <p style="margin: 12pt 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #222222;">Learn more about us and apply today at <strong><a rel="noopener" href="http://travelinc.com/" target="_blank"><span style="color: #1155cc;">travelinc.com</span></a></strong></span></p><div> <div> <div> <div> <p style="margin-top: 0in; margin-bottom: 0pt; margin-left: 40px; white-space: pre-wrap;"> </p> <div style="text-align: left;"><span style="font-size: small; font-family: Arial;"><span style="color: #050505;">This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.</span></span></div> <em><br></em> <p> </p> <p style="margin-top: 0in; margin-bottom: 0pt; margin-left: 40px; white-space: pre-wrap;"><em>Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at <a rel="noopener" href="mailto:hr@travelinc.com" target="_blank">hr@travelinc.com</a>.</em><br> </p> <div style="white-space: pre-wrap; text-align: center;"><em style="background-color: #ffffff; font-family: Arial, Helvetica, sans-serif;"><strong><span style="color: #410099; font-size: 16px;">Connecting innovative technology with superior service to advance business travel</span></strong></em></div> </div> </div> </div> </div> <!--_dfFormat_=html-->