Experienced eCommerce Customer Development Manager – Amazon Partnership and Digital Sales Growth Expert

Introduction to blithequark

Imagine being part of a global consumer products company that operates in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. blithequark is a household name, with products trusted in more households than any other brand in the world. As a caring, innovative growth company, we are reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. If you're passionate about eCommerce, digital sales, and marketing, we invite you to join our team as an eCommerce Customer Development Manager – Amazon Partnership and Digital Sales Growth Expert.

About the Role

In this exciting role, you will be responsible for translating brand strategies into effective digital sales and marketing plans to enhance blithequark's brands and categories online performance. You will collaborate with the Marketing, Retail Marketing, Digital Commerce, and Content teams to drive growth and deliver results. As a key member of our Pure Play / Amazon Team, you will work closely with cross-functional partners, including significant exposure to Retail Marketing, Digital Commerce, and Supply Chain. Your primary objective will be to manage the HPC P&L and deliver on all KPIs, including Net Sales, GTN, Profit, Market Share, and executional excellence.

Key Responsibilities

• Work closely with all cross-functional partners, including significant exposure to Retail Marketing, Digital Commerce, and Supply Chain
• Manage the HPC P&L and deliver on all KPIs, including Net Sales, GTN, Profit, Market Share, and executional excellence
• Own all elements of the eCommerce planning, manage 7Ps, forecasting, and planning from beginning to end internally & externally
• Master data analytics tools to monitor performance metrics, analyze trends, and generate insights to inform strategic decision-making
• Influence cross-functional partners to ensure effective execution of search, content & shopper marketing activities based on strong customer understanding
• Work with blithequark's supply chain team to ensure our products are always in stock and available online
• Lead content implementation & partner with Omni Marketing team to identify content optimization opportunities
• Liaise with Amazon's Strategic Account representative to drive key business opportunities

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree plus 3-5+ years of relevant work experience
• Comfortable with managing in a fast-paced and ambiguous environment
• Analytical skills, able to understand the business and develop reporting to support decision-making
• Digitally savvy and curious, understands the dynamics of eCommerce
• Ability to understand systems including Google Docs (Sheets, Slides, Docs)

Preferred Qualifications

While not essential, the following qualifications are desirable:

• Experience in Sales, Marketing, and eCommerce is a plus
• Knowledge of Amazon Vendor Central (and/or prior Amazon experience) preferable
• Proactive, takes initiatives to anticipate and resolve issues

Skills and Competencies

To excel in this role, you will need to demonstrate:

• Accountability: take responsibility to deliver against your own and the company's overall goals
• Perseverance: to overcome obstacles, delivering growth to the company & value to consumers
• Adaptability: to find ways of driving impact in a dynamic and ever-changing environment
• Strong interpersonal skills: to connect with and engage cross-functional peers

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As an eCommerce Customer Development Manager – Amazon Partnership and Digital Sales Growth Expert, you will have access to:

• Comprehensive training and development programs to enhance your skills and knowledge
• Opportunities to work on high-visibility projects and collaborate with cross-functional teams
• A dynamic and supportive work environment that encourages innovation and creativity
• Regular feedback and coaching to help you achieve your career goals

Work Environment and Company Culture

At blithequark, we pride ourselves on our inclusive and diverse culture. We believe that our people are our greatest asset, and we strive to create a work environment that is engaging, challenging, and rewarding. As an employee, you can expect:

• A collaborative and dynamic work environment that encourages teamwork and innovation
• A comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions
• A minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year)
• Paid sick leave, adjusted based on role and location in accordance with local laws

Compensation and Perks

We offer a competitive salary range of $94,000.00 - $133,000.00 USD, depending on experience, qualifications, and location. Additionally, salaried employees may be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Conclusion

If you're a motivated and results-driven professional looking to join a dynamic and innovative company, we encourage you to apply for the eCommerce Customer Development Manager – Amazon Partnership and Digital Sales Growth Expert role at blithequark. With our commitment to inclusion, diversity, and employee growth, we offer a unique and rewarding work environment that will challenge and inspire you to achieve your career goals. Don't miss this opportunity to join our team and contribute to the success of blithequark. Apply now and take the first step towards an exciting and fulfilling career!