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Public Safety Answering Point SME

Remote, USA Full-time Posted 2025-11-24
Public Safety Answering Point (PSAP) SME Part-Time contract till 4/2027 20 hours a week but the actual number of hours might vary per week Location: New York State candidates only – Remote. Please note, candidate should plan for at least three trips to Norwich, NY in Chenango County during the project. Travel: Occasional travel will be required to complete project work. Candidate should plan for at least three trips to Norwich, NY in Chenango County during the project. Note: • It is possible that overnight stays may be required. • Travel expenses will be provided Key Responsibilities: • Conduct design work for public safety telecommunications systems, specifically for next generation 911 systems for public safety. • Coordinate public safety communications needs assessments, including requirements gathering from first responders and clients, and analysis of design options. • Create public safety requirements-based specifications and incorporate into procurement documents to acquire equipment and services. • Manage the site-specific requirements gathering and approval process, perform quality assurance including PSAP locations. • Develop project scope, roles, responsibilities, and detailed implementation plans. • Conceptualize the initial design approach and/or have overall responsibility for the engineering work to include the specifications and design, project scope, and detailed project plans for dispatch and remote communications facilities. • Provide leadership and strategic implementation support for complex 911 systems. • Lead and participate in the development of reports, analyses, and presentations. • Remain current on industry, policy, funding, and legislative changes related to 911, and assess the impact to clients. • Share technical knowledge and expertise with peers—exchange ideas, concepts, and processes that create a strong team approach to problem solving and client solutions. Required Qualifications: • A minimum of 7 years of relevant experience. • Advanced practical experience in IP-based and wireless technologies in the public safety environment. • Advanced practical experience in the application of technical standards to actual product features and functions. • Knowledge of federal, state, and local agency activities related to public safety dispatch operations and 911 call taking. • Proficient with Microsoft Office Suite. Apply tot his job Apply To this Job

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