Public Safety Answering Point SME
Public Safety Answering Point (PSAP) SME
Part-Time contract till 4/2027
20 hours a week but the actual number of hours might vary per week
Location: New York State candidates only – Remote. Please note, candidate should plan for at least three trips to Norwich, NY in Chenango County during the project.
Travel: Occasional travel will be required to complete project work. Candidate should plan for at least three trips to Norwich, NY in Chenango County during the project.
Note:
• It is possible that overnight stays may be required.
• Travel expenses will be provided
Key Responsibilities:
• Conduct design work for public safety telecommunications systems, specifically for next generation 911 systems for public safety.
• Coordinate public safety communications needs assessments, including requirements gathering from first responders and clients, and analysis of design options.
• Create public safety requirements-based specifications and incorporate into procurement documents to acquire equipment and services.
• Manage the site-specific requirements gathering and approval process, perform quality assurance including PSAP locations.
• Develop project scope, roles, responsibilities, and detailed implementation plans.
• Conceptualize the initial design approach and/or have overall responsibility for the engineering work to include the specifications and design, project scope, and detailed project plans for dispatch and remote communications facilities.
• Provide leadership and strategic implementation support for complex 911 systems.
• Lead and participate in the development of reports, analyses, and presentations.
• Remain current on industry, policy, funding, and legislative changes related to 911, and assess the impact to clients.
• Share technical knowledge and expertise with peers—exchange ideas, concepts, and processes that create a strong team approach to problem solving and client solutions.
Required Qualifications:
• A minimum of 7 years of relevant experience.
• Advanced practical experience in IP-based and wireless technologies in the public safety environment.
• Advanced practical experience in the application of technical standards to actual product features and functions.
• Knowledge of federal, state, and local agency activities related to public safety dispatch operations and 911 call taking.
• Proficient with Microsoft Office Suite.
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