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**Experienced Live Chat Support Specialist – E-commerce Customer Service Representative (Work from Home)**

Remote, USA Full-time Posted 2025-11-24
Are you a people person with a passion for online communication? Do you enjoy helping others and providing exceptional customer service? If so, we invite you to join our dynamic team at blithequark as a Live Chat Support Specialist. As a key member of our customer service team, you will be responsible for delivering top-notch support to our clients' customers through live chat conversations. With a focus on e-commerce customer service, you will have the opportunity to work with a variety of clients, learn about their products and services, and develop your skills in a fast-paced and dynamic environment. **About blithequark** At blithequark, we are a leading provider of innovative solutions for businesses and individuals alike. Our mission is to empower our clients to succeed in the ever-changing digital landscape by providing them with the tools, resources, and expertise they need to thrive. As a Live Chat Support Specialist, you will be part of a team that is dedicated to delivering exceptional customer service, driving business growth, and fostering a culture of innovation and collaboration. **Key Responsibilities** As a Live Chat Support Specialist, your primary responsibilities will include: * Providing exceptional customer service through live chat conversations, responding to customer inquiries, and resolving issues in a timely and professional manner * Working closely with clients to understand their products and services, and providing accurate and helpful information to customers * Sharing sales links and discount coupons with customers, as needed * Collaborating with the customer service team to resolve complex issues and provide support to customers * Participating in ongoing training and development programs to improve your skills and knowledge * Meeting or exceeding performance metrics and targets, including response times, resolution rates, and customer satisfaction scores **Requirements** To be successful as a Live Chat Support Specialist, you will need to possess the following qualities and skills: * Excellent communication and interpersonal skills, with the ability to communicate effectively with customers and colleagues * Basic English writing skills, with the ability to write clear and concise messages * Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork * Strong problem-solving skills, with the ability to think critically and resolve complex issues * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Reliable internet connection and access to a laptop, phone, or tablet * Ability to work from home, with a dedicated workspace and minimal distractions **Skills and Competencies** To succeed as a Live Chat Support Specialist, you will need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Basic English writing skills * Strong problem-solving skills * Ability to work independently and as part of a team * Strong focus on collaboration and teamwork * Ability to work in a fast-paced environment * Reliable internet connection and access to a laptop, phone, or tablet * Ability to work from home, with a dedicated workspace and minimal distractions **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. As a Live Chat Support Specialist, you will have access to ongoing training and development programs, including: * Ongoing training and development programs to improve your skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and supportive work environment * Flexible work arrangements, including the ability to work from home * Competitive compensation and benefits package **Work Environment and Company Culture** At blithequark, we pride ourselves on our collaborative and supportive work environment. Our team is dedicated to delivering exceptional customer service, driving business growth, and fostering a culture of innovation and collaboration. As a Live Chat Support Specialist, you will be part of a dynamic and fast-paced team that is passionate about making a difference in the lives of our clients' customers. **Compensation, Perks, and Benefits** As a Live Chat Support Specialist, you will be eligible for a competitive compensation and benefits package, including: * Competitive hourly rate * Opportunities for career advancement and professional growth * Collaborative and supportive work environment * Flexible work arrangements, including the ability to work from home * Ongoing training and development programs * Access to a range of employee benefits, including health insurance, retirement plans, and paid time off **How to Apply** If you are a motivated and customer-focused individual with a passion for online communication, we invite you to apply for the Live Chat Support Specialist role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job    

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