Experienced 2nd Shift Customer Service Representative – 100% Remote Opportunity with Comprehensive Benefits and Professional Growth at blithequark

Introduction to blithequark and Our Mission

At blithequark, we are dedicated to fostering a culture of excellence, inclusivity, and continuous learning. With over 50 years of experience in the industry, we have established ourselves as a leader in promoting from within and creating a positive impact for both our team members and the diverse customer base we serve. Our commitment to remote work opportunities has earned us recognition as one of the Top 100 Companies for Remote Jobs by Flex Jobs, reflecting our dedication to flexibility and work-life balance.

Join Our Dynamic Team

We are seeking self-motivated, professional, upbeat, and friendly individuals to join our high-energy team as a 2nd Shift Customer Service Representative. This 100% remote position offers the opportunity to work from the comfort of your own home, with all equipment provided by blithequark. Our team thrives in a fast-paced environment, and we are looking for candidates who share our values of being resourceful, independent, goal-oriented, helpful, and tenacious.

What Our Team Members Say About Us

Don't just take our word for it; our team members rave about their experiences with us, highlighting "Awesome Leadership and Teamwork" and the joy of being "part of this amazing team." We pride ourselves on creating an inclusive culture where everyone feels valued and supported, and we're excited to welcome like-minded individuals to our family.

Key Responsibilities

As a 2nd Shift Customer Service Representative at blithequark, your primary focus will be on delivering exceptional customer service through inbound and outbound calls. Your responsibilities will include:

• Responding to customer inquiries in a professional and courteous manner
• Resolving customer issues efficiently and effectively
• Utilizing computer skills in a Windows-based environment to manage customer interactions
• Maintaining a high level of productivity while working in a fast-paced environment
• Collaborating with team members to achieve shared goals and objectives
• Participating in ongoing training and development to enhance your skills and knowledge

Essential Qualifications

To be successful in this role, you will need to possess the following attributes, skills, and qualifications:

• Computer skills in a Windows-based environment
• A minimum typing speed of 25-30 words per minute
• Demonstrated integrity, honesty, and a strong work ethic
• Punctuality and great attendance record
• Ability to multi-task while maintaining efficiency and composure
• Must be able to pass a post-offer/pre-employment background check
• Bilingual candidates are highly valued and encouraged to apply

Work from Home Requirements

To ensure a seamless remote work experience, you will need to meet the following technical requirements:

• High-speed broadband internet with a minimum upload speed of 10 Mbps and download speed of 10 Mbps
• WiFi connections only (satellite internet is not supported)
• Currently, we are hiring in the following states: Indiana, North Carolina, Nevada, Tennessee, Texas, Pennsylvania, and Arizona (bilingual candidates only)

Training and Shift Availability

Our comprehensive training program is designed to equip you with the skills and knowledge necessary to excel in your role. Training hours are Monday through Friday, 8am-4:30pm CT. For this position, you will be required to work either Saturday or Sunday, with availability needed between 1pm-11pm CT.

Benefits and Compensation

At blithequark, we are committed to recognizing and rewarding our team members' hard work and dedication. Our benefits package includes:

• 14 days of paid training to ensure your success
• All equipment provided for remote work
• A family-oriented team environment
• PTO to maintain a healthy work-life balance
• Medical, vision, and dental insurance
• Company-matching 401K plan to support your future
• Employee Assistance Program for ongoing support
• Short- and long-term disability coverage
• Life insurance options for added peace of mind
• Competitive starting pay: $13.50 - $14.50 per hour (bilingual candidates)

Career Growth and Learning Opportunities

At blithequark, we believe in investing in our team members' growth and development. As a 2nd Shift Customer Service Representative, you will have access to ongoing training, mentorship, and career advancement opportunities. Our commitment to promoting from within means that your career path is limitless, and we are excited to support your professional journey.

Work Environment and Company Culture

Our company culture is built on the principles of inclusivity, respect, and open communication. We foster a collaborative environment where every team member feels valued, heard, and empowered to contribute. As a remote team member, you will be an integral part of our virtual community, with regular check-ins, team-building activities, and recognition programs to ensure you stay connected and engaged.

Conclusion

If you are a motivated, customer-focused individual looking for a challenging and rewarding role with a dynamic company, we encourage you to apply for our 2nd Shift Customer Service Representative position. At blithequark, we are dedicated to helping you achieve your career goals and providing a supportive, inclusive environment where you can thrive. Don't miss this opportunity to join our team and start your new career today!