Project Ops Manager Remote

Company Introduction Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Role Overview • Position: Technical Expert Project Manager (TEPM) – Contract, Remote • Commitment: At least 20 hours per week • This role supports Strategic Project Leads in managing AI projects. It requires strong technical skills, especially in SQL and dashboarding tools like Hex. Responsibilities • Support a Mercor Project Lead in coordinating project operations and managing workflows. • Build and maintain project dashboards in Hex to track metrics and expert engagement. • Engage experts on projects and manage community interactions. • Respond to expert support tickets and lead targeted follow-ups as needed. • Host office hours and develop Q&A documentation once projects reach a steady state. • Distribute project metrics emails, issue reminders or warnings, and nudge experts as needed. • Perform first-round data QA, often in collaboration with lead reviewers. Requirements / Qualifications Must-Have Qualifications • 2+ years of experience in technical project management, operations, or similar. • Proficiency with SQL and experience using Hex or comparable data visualization tools. • Demonstrated ability to build, track, and maintain technical project infrastructure. • Strong written and verbal communication skills for expert engagement. • Structured approach to quality control and documentation. • Highly organized, detail-oriented, and proactive in solving problems. Preferred Qualifications • Experience with data annotation, especially in rubrics, is a strong plus. • Highly organized, detail-oriented, and comfortable managing multiple priorities. Engagement Details • Fully remote work around your schedule. • $50/hr (USD) compensation. • Weekly payout via Stripe Connect based on logged hours. • Classified as an "at-will" contractor to Mercor. • Direct mentorship from an experienced Mercor Strategic Project Lead. • Initial scope varies by project; strong contributors may be offered evergreen contracts. • We cannot currently support H1-B or STEM OPT status candidates. Application Process (Takes 20-30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. , Apply tot his job Apply To this Job