Experienced Remote Data Entry and Live Chat Professional for Blithequark - $35/Hour 2024 in Democratic Republic of the Congo

Introduction to Blithequark

At blithequark, we value each colleague's contributions, management, and effect, providing every individual with the opportunity to share in the business enterprise's achievement. We strive to uphold our organization values and effective backing promise to offer the arena's first-class purchaser experience every day, with maximum integrity, in an environment where each person is seen, heard, and feels like they belong. As a leader in our industry, we are committed to making a positive impact and driving innovation. Our company culture is built on a foundation of respect, inclusivity, and collaboration, and we are dedicated to fostering a work environment that is both challenging and rewarding.

About the Role

We are seeking an experienced data entry and live chat professional to join our team at blithequark. As a key member of our crew, you will be responsible for assisting in the transformation and innovation of our end-to-end voice of the customer method. This includes helping to develop and maintain our new voice of the customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted by Qualtrics, our survey vendor. You will work closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in technology to drive success.

Key Responsibilities

• Work closely with the application teams to outline, frame, and capture business needs
• Develop knowledge of voice of the customer methods and leverage the same to define and transform the data within the Cornerstone big data platform
• Design and build a robust data model architecture to aid most fulfilling data processing and standardized metric definitions
• Enable big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case level
• Provide guidance to enhance competencies to drive efficiency in computing programs using big data ecosystem
• Power customer tale evaluation & elaboration, design and development of software programs, testing & builds automation tools
• Proactively identify and automate manual tasks to improve best and efficiency
• Position entails working closely with partners from GSN and AET to prioritize, define, increase, and test the data for various use cases as part of the VOC end-to-end technique

Essential Qualifications

• Hands-on development experience on Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, Development Launch Management, and Troubleshooting understanding for data-driven projects for a span of no less than 3+ years
• Active collaboration with dating managers/product owners for expertise the functional requirements and converting them into technical deliverables
• Familiarity with Agile methodologies of delivery where small increments of a product are introduced at everyday intervals to the business groups

Preferred Qualifications

• Experience working with big data ecosystems and transformational technologies
• Strong understanding of data modeling and data architecture
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our colleagues. We offer a range of career development and education opportunities, including training programs, mentorship, and opportunities for advancement. Our goal is to help our colleagues achieve their full potential and succeed in their careers.

Work Environment and Company Culture

Our work environment is dynamic, collaborative, and inclusive. We value diversity and promote a culture of respect, empathy, and open communication. We believe that our colleagues are our greatest asset, and we strive to create a work environment that is engaging, challenging, and rewarding. We offer a range of benefits and perks, including flexible working arrangements, generous paid parental leave policies, and access to on-site health facilities and counseling services.

Compensation and Benefits

We offer a competitive base salary, bonus incentives, and a range of benefits, including support for financial well-being and retirement. Our benefits package includes:

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Flexible working model with hybrid, on-site, or digital arrangements depending on position and business need
• Generous paid parental leave policies (depending on location)
• Free access to on-site health facilities staffed with nurses and doctors (depending on location)
• Free and confidential counseling aid through our Healthy Minds program
• Career development and education opportunities

Conclusion

If you are a motivated and experienced data entry and live chat professional looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a member of our team, you will have the opportunity to work on innovative projects, collaborate with talented colleagues, and contribute to the success of our organization. Don't miss out on this chance to join our dynamic team and take your career to the next level. Apply now and become a part of the blithequark crew!