**Experienced Part-Time Customer Support Representative – Delivering Exceptional Customer Experience at blithequark**
About blithequark
At blithequark, we believe that our colleagues are the driving force behind our success. We're a company that values recognition, leadership, and impact, and we're committed to creating an environment where everyone feels seen, heard, and included. As a part of our team, you'll have the opportunity to participate in the success of the company and contribute to our mission of delivering the world's best customer experience every day.Join the blithequark Team and Lead the Way Together
As a brand that goes above and beyond to deliver exceptional customer experiences, having the best colleagues is essential. As a customer support representative, you'll be the face of the company, building relationships with our customers every day and helping them with all their needs. Whether it's planning special trips or lifestyles or providing assistance with daily needs, you'll be the go-to person for our customers.About the Role
As a part-time customer support representative at blithequark, you'll play a critical role in delivering exceptional customer experiences. You'll be responsible for:- Providing high-quality products and services to our customers, including SBS products and services
- Continuously improving our services, including design, customer experience, and repetition
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Entering accurate and complete information into our systems, as necessary
- Following all rules and regulations related to services and practices
Requirements
To be successful in this role, you'll need:- At least 2 years of experience in customer service, preferably in a call center or customer support environment
- Excellent communication and problem-solving skills
- The ability to work in a fast-paced environment with multiple tasks and priorities
- A high school diploma or equivalent
- Training benefits to help you develop your skills and knowledge
Benefits
As a part-time customer support representative at blithequark, you'll enjoy a range of benefits, including:- Health care benefits, including medical, dental, and vision coverage for employees and their families
- Retirement plans, including 401(K) plans with matching contributions
- Paid leave, including time off, sick leave, and paid time off
- Flexible working arrangements, including telecommuting and flexible scheduling
- Employee assistance program (EAP) for confidential counseling and support services
- Tuition fees for continuing education or professional development
- Employee discounts on blithequark products and services
- Wellness programs to support physical and mental health
- Parental leave benefits to support employees who become parents by birth or adoption
- Professional development opportunities through training programs and coaching
- Life insurance to financially protect loved ones
Career Growth Opportunities
At blithequark, we're committed to helping our colleagues grow and develop their careers. As a part-time customer support representative, you'll have opportunities to:- Develop your skills and knowledge through industry-leading training and coaching
- Take on new challenges and responsibilities as you grow and develop in your role
- Participate in career development programs and opportunities to advance your career