Experienced Manager of Customer Insights for Retail Media Network – Strategic Planning, Data Analysis, and Client Growth Expertise

Introduction to blithequark

At blithequark, we are revolutionizing the retail media landscape by providing innovative solutions that drive business growth and customer engagement. As a leader in the industry, we are committed to delivering exceptional results and exceeding our clients' expectations. Our team of experts is dedicated to staying at the forefront of the latest trends and technologies, ensuring that our clients receive the best possible service and support. If you are a motivated and experienced professional looking to make a real impact, we invite you to join our team as a Manager of Customer Insights for our Retail Media Network.

Job Overview

As a Manager of Customer Insights on our Retail Media Network, you will play a critical role in driving business growth and customer engagement for our clients. You will work closely with our sales and account management teams to develop and implement media strategies that meet our clients' goals and objectives. Your expertise in data analysis, strategic planning, and client growth will be essential in helping us deliver exceptional results and exceed our clients' expectations.

Key Responsibilities

• Creates annual strategic learning plans for businesses supported by our Retail Media Network
• Leads Quarterly Business Review Process with our top clients to ensure their media investments are performing optimally
• Serves as the subject matter expert for media performance reporting, providing insights and recommendations to internal partners and external clients and agencies
• Synthesizes disparate data from multiple sources into strategic recommendations for future media investments to grow business at blithequark
• Oversees the development and codification of best practices in media performance evaluation, data visualization, standardized reporting, and insights
• Tells data stories that support key deliverables such as sales pitches and case studies
• Oversees omnichannel advertising efforts and aggregates all sources of insights to support other client-facing teams
• Partners with Product and Ad Tech teams to provide input on reporting capabilities based on client feedback
• Integrates knowledge across the Customer Insights & Analytics team to bring relevant insights to blithequark's Retail Media Network and the whole of our retail media business

Qualifications and Requirements

To be successful in this role, you will need to have a strong background in insights and analytics, as well as experience in retail media or general media analytics. You should have a Bachelor's degree in a relevant field such as Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or Applied Quantitative, and at least 5 years of experience in insights and analytics.

Essential Qualifications

• Bachelor's degree in a relevant field such as Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or Applied Quantitative
• 5 years of experience in insights and analytics
• 3-5 years of experience in retail media or general media analytics
• Experience in analytical, decision-making, and project management
• Experience storytelling with data and presenting data stories in a compelling and easy-to-understand way
• Experience with A/B testing
• Experience with Microsoft Office tools (e.g. Word, PowerPoint, Excel)
• Experience working with tools such as Tableau, Power BI, SQL, or similar tools

Preferred Qualifications

• Master's degree in a related field (e.g. Master's in Market Research, Behavioral Psychology, MBA)
• Leading teams and proven business impact
• Experience managing global teams
• Experience working in a retail environment
• Working with analytic/research software (e.g. SPSS, Wincross, Sawtooth, SAS, Decipher, Qualtrics, etc.)

Career Growth and Development

At blithequark, we are committed to helping our employees grow and develop in their careers. As a Manager of Customer Insights, you will have access to a range of training and development opportunities, including workshops, conferences, and online courses. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results and exceeding our clients' expectations.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment. Our company culture is built on a foundation of respect, trust, and open communication, and we are committed to creating a workplace where everyone feels valued and supported. We offer a range of benefits and perks, including flexible working hours, remote work options, and a comprehensive benefits package.

Compensation and Benefits

We offer a competitive salary range of $95,500.00 - $159,200.00 annually, depending on experience and qualifications. We also offer a range of benefits and perks, including flexible working hours, remote work options, and a comprehensive benefits package. For more information about our benefits and compensation, please visit our website.

Conclusion

If you are a motivated and experienced professional looking to make a real impact in the retail media industry, we invite you to join our team as a Manager of Customer Insights for our Retail Media Network. With your expertise in data analysis, strategic planning, and client growth, you will play a critical role in driving business growth and customer engagement for our clients. Apply now to take the first step in your new career with blithequark.