Remote Dispatcher / Call Coordinator
Job Overview
We are looking for a reliable and organized Remote Dispatcher to work from home. The ideal candidate will handle incoming calls, coordinate service requests, and dispatch jobs to technicians in a timely and professional manner.
Responsibilities
• Answer incoming customer calls quickly and professionally
• Gather customer information and create service tickets
• Dispatch jobs to technicians based on location, availability, and priority
• Communicate with technicians throughout the day to provide updates
• Track job progress and ensure timely completion
• Update customers regarding arrival times, delays, or follow-up needs
• Maintain accurate notes, logs, and daily reports
• Provide excellent customer service on every call
• Perform basic administrative tasks as needed
Requirements
• Must have a quiet home workspace
• Reliable high-speed internet
• Strong communication and customer-service skills
• Ability to multitask and stay organized
• Experience in dispatching, scheduling, or call center work is a plus
• Must be dependable and able to work independently
Work Environment
• 100% remote (work from home)
• Phone system and software will be provided
• Flexible hours may be available depend
Work Location: Remote
Job Type: Full-time
Pay: From $7.50 per hour
Expected hours: No less than 30 per week
Work Location: Remote
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