Experienced Part Time Customer Support and Service Technician for blithequark – Remote Opportunity with Competitive Hourly Rate

Introduction to blithequark and the Industry

blithequark is a leading player in the beverage industry, known for its commitment to quality, customer satisfaction, and innovative products. As a part of the blithequark team, you will have the opportunity to work with a dynamic and diverse group of professionals who share a passion for delivering exceptional customer experiences. The beverage industry is constantly evolving, with new trends and technologies emerging every day. At blithequark, we stay ahead of the curve by investing in our people, processes, and products, ensuring that we remain a leader in the market.

Job Overview

We are seeking an experienced and skilled Part Time Customer Support and Service Technician to join our team at blithequark. As a Service Technician, you will be responsible for providing top-notch customer support, performing mechanical services, and ensuring that our equipment is in excellent working condition. This is a part-time opportunity, working 8 hours a day, with a competitive hourly rate of $27. If you are a motivated and customer-focused individual with a passion for technical work, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Perform mechanical services and light remanufacturing on soft drink fountain equipment according to blithequark standards
• Investigate and diagnose issues with soft drink fountain equipment
• Maintain all refrigeration equipment in proper working condition
• Move equipment to perform all mechanical services on fountain hardware, including preventive maintenance, programming, and corrective repairs
• Provide exceptional customer support, working collaboratively with clients to resolve issues and ensure satisfaction
• Work effectively in a team environment, maintaining a positive and supportive attitude

Essential Qualifications

• High school diploma or equivalent degree/certification
• Valid driver's license
• Technical aptitude to repair machines and equipment
• Ability to lift 50 pounds
• Flexibility to work on Saturdays, Sundays, and holidays as required

Preferred Qualifications

• Bachelor's degree in a related field (e.g., mechanical engineering, customer service)
• Previous experience in a customer-facing role, preferably in the beverage or food industry
• Knowledge of soft drink fountain equipment and refrigeration systems
• Excellent communication and problem-solving skills

Skills and Competencies

To be successful in this role, you will need to possess a combination of technical, interpersonal, and problem-solving skills. These include:

• Technical skills: ability to diagnose and repair mechanical issues with soft drink fountain equipment, knowledge of refrigeration systems and preventive maintenance procedures
• Customer service skills: excellent communication and interpersonal skills, ability to work effectively with clients to resolve issues and ensure satisfaction
• Problem-solving skills: ability to analyze problems, identify solutions, and implement effective repairs and maintenance procedures
• Teamwork and collaboration: ability to work effectively in a team environment, maintaining a positive and supportive attitude

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Part Time Customer Support and Service Technician, you will have access to training and development opportunities, including:

• On-the-job training and mentorship
• Technical training and certification programs
• Opportunities for advancement and career growth within the company
• Access to industry conferences and workshops

Work Environment and Company Culture

blithequark is a dynamic and inclusive workplace, where employees are valued and respected. Our company culture is built on a foundation of:

• Teamwork and collaboration: we work together to achieve common goals and objectives
• Innovation and creativity: we encourage new ideas and approaches to problem-solving
• Customer focus: we are committed to delivering exceptional customer experiences
• Diversity and inclusion: we value and respect the diversity of our employees, customers, and communities

Compensation, Perks, and Benefits

As a Part Time Customer Support and Service Technician at blithequark, you will be eligible for a competitive hourly rate of $27, as well as a range of perks and benefits, including:

• Opportunities for overtime and bonus pay
• Comprehensive benefits package, including health, dental, and vision insurance
• Retirement savings plan and matching program
• Paid time off and holidays
• Access to employee discounts and promotions

Conclusion

If you are a motivated and customer-focused individual with a passion for technical work, we encourage you to apply for this exciting opportunity at blithequark. As a Part Time Customer Support and Service Technician, you will have the chance to work with a dynamic and diverse team, develop your skills and knowledge, and contribute to the success of our company. Don't miss out on this opportunity to join a leading player in the beverage industry – apply today!

To apply, please visit our website and submit your application through our online portal. We look forward to hearing from you and exploring how you can contribute to the success of blithequark.