**Experienced Customer Service Representative – Work From Home Opportunity with blithequark**

Are you passionate about delivering exceptional customer service and making a meaningful impact in the lives of others? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join blithequark as an Experienced Customer Service Representative, working from the comfort of your own home. **About blithequark** At blithequark, we're dedicated to revolutionizing the way healthcare is delivered, making it more personal, convenient, and affordable for millions of people. Our purpose is simple: to bring our heart to every moment of your health. We believe that every interaction, every conversation, and every decision we make should be guided by compassion, empathy, and a deep understanding of our customers' needs. **Our Heart At Work Behaviors** Our Heart At Work Behaviors are the foundation of our culture, and they're what set us apart from other companies. They're the principles that guide our actions, our decisions, and our interactions with each other and with our customers. They're: * **Customer Obsessed**: We're passionate about delivering exceptional customer experiences that exceed our customers' expectations. * **Collaborative**: We work together as a team to achieve our goals, share knowledge, and support each other. * **Innovative**: We're always looking for new and better ways to do things, to innovate, and to improve. * **Accountable**: We take ownership of our actions, our decisions, and our results. * **Respectful**: We treat each other with respect, kindness, and compassion. **Job Summary** As an Experienced Customer Service Representative, you'll be the face of blithequark, interacting with our customers, answering their questions, and providing solutions to their problems. You'll be working from home, using your own computer and internet connection, and following our comprehensive training program to ensure your success. **Key Responsibilities** * Answer inbound calls and respond to customer inquiries about prescription insurance, medication coverage, and mail order prescriptions. * Provide solutions to customers' problems, using your knowledge and skills to simplify their healthcare experience. * Learn about healthcare and expand your own experiences, opening doors to additional opportunities within blithequark. * Work collaboratively with our team to achieve our goals and support each other. * Follow our Heart At Work Behaviors and adhere to our company values. **Requirements** * 1 year of experience interacting with customers in a call center, retail, customer service environment, hospitality industry, or military experience. * Computer proficiency in Windows-based applications. * High school diploma or equivalent experience. * Ability to problem-solve in a positive, productive manner. * Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer's quality of life. * Reliability and compliance with scheduling standards. * Ability to exhibit patience and empathy and express assurance and confidence. * Strong customer service skills, including courteous telephone etiquette and professionalism. * Strong oral, interpersonal, and communication skills. **Preferred Qualifications** * Associates degree or equivalent experience. * Ability to work in a fast-paced environment with multiple priorities and deadlines. * Experience working in a healthcare environment or with healthcare-related products and services. **Work Environment and Culture** * Work from home, using your own computer and internet connection. * Comprehensive training program to ensure your success. * Flexible scheduling to accommodate your needs and priorities. * Collaborative team environment with opportunities for growth and development. * Opportunities for advancement and career progression. * Competitive compensation and benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. **Compensation and Benefits** * The typical pay range for this role is $17.00 - $27.90 per hour. * Comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. * Paid time off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. * Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and company policies. **How to Apply** If you're passionate about delivering exceptional customer service and making a meaningful impact in the lives of others, we invite you to apply for this exciting opportunity. Our application process is simple: 1. Apply online. 2. Take our online virtual job tryout (interview platform) to learn more about the position and demonstrate your skills and qualifications. Don't miss this opportunity to join blithequark and make a difference in the lives of our customers. Apply today! Apply for this job