**Experienced IT Chat Specialist – Elevating Online Shopping Experiences at blithequark**
Are you passionate about technology and helping others? Do you have a knack for connecting with people and sharing your expertise? Look no further! blithequark is seeking an experienced IT Chat Specialist to join our team of passionate advocates who are dedicated to elevating the online shopping experience for our customers.
At blithequark, we believe that real connections between real people can make all the difference in the world. That's why we're committed to putting our customers in touch with knowledgeable and enthusiastic experts who can help them find the perfect products and services. As an IT Chat Specialist, you'll be the face of our brand, providing top-notch support and guidance to customers who are looking for expert advice on technology products and services.
**Responsibilities and Duties**
As an IT Chat Specialist at blithequark, you'll have the opportunity to work with a wide range of customers, from individuals to large corporations, helping them navigate the complex world of technology. Your responsibilities will include:
* Sharing your passion for technology and helping others with large-scale electronic purchasing needs
* Providing expert advice and guidance on technology products and services, including comparing and analyzing competitor products
* Showing empathy and understanding to customers in stressful situations, and helping them find solutions to their problems
* Staying up-to-date with the latest technology trends and developments, and sharing your knowledge with customers
* Working collaboratively with our team to ensure that customers receive the best possible experience
**Skills and Qualifications**
To be successful as an IT Chat Specialist at blithequark, you'll need to have a combination of technical expertise, communication skills, and passion for helping others. Here are some of the key skills and qualifications we're looking for:
* 5+ years of experience in the IT industry, with a strong understanding of large corporate or hospital IT systems
* Familiarity with top operating systems and brand environments
* Ability to explain complex technical concepts in a clear and concise manner, tailored to the customer's level of understanding
* Strong typing skills, with a minimum of 35 wpm, and the ability to communicate clearly in text form
* Passion for helping others and a commitment to providing exceptional customer service
* Ability to work independently and as part of a team, with a strong focus on collaboration and communication
**CDW's Purpose**
At blithequark, our purpose is to help our customers achieve their goals by providing them with the technology advice and products they need, when they need them. As an IT Chat Specialist, you'll play a critical role in helping us achieve this purpose, by providing expert advice and guidance to customers and helping them navigate the complex world of technology.
**Compensation and Perks**
As an independent contractor, you'll have the opportunity to work on your own schedule and choose your own projects. Here are some of the benefits and perks you can expect:
* Performance-based rewards redeemable for product and/or gift cards
* Insider information from your brand about new product launches and events
* Chat interactions are paid out weekly on an hourly basis ($18-$22 per hour based on experience and skill set)
* Immediate start upon completion of onboarding
* Remote position from anywhere you can connect to the internet
**Technology Details**
To succeed as an IT Chat Specialist at blithequark, you'll need to have access to a reliable computer or laptop with a Chrome browser, as well as a stable internet connection (we suggest at least a consistent 10mbps). You'll also need reliable sound output, either through built-in computer speakers or third-party speakers or headsets.
**Work Environment and Company Culture**
At blithequark, we're committed to creating a positive and supportive work environment that encourages collaboration, creativity, and innovation. As an IT Chat Specialist, you'll be part of a team of passionate advocates who are dedicated to helping our customers achieve their goals. We're a remote-friendly company, and we're committed to providing our team members with the flexibility and autonomy they need to succeed.
**Career Growth Opportunities and Learning Benefits**
As an IT Chat Specialist at blithequark, you'll have the opportunity to grow and develop your skills and expertise, with access to ongoing training and development opportunities. We're committed to helping our team members achieve their career goals, and we offer a range of benefits and perks to support your growth and development.
**How to Apply**
If you're passionate about technology and helping others, and you're looking for a challenging and rewarding role that offers the opportunity to grow and develop your skills and expertise, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!