**Experienced Full Stack Data Researcher – AI Model Development and Customer Support**
Are you a data enthusiast with a passion for innovation and customer service? Do you dream of working for a company that pushes the boundaries of what's possible and creates magical experiences for millions of people around the world? Look no further than blithequark, where we're on a mission to make the ordinary, extraordinary.
As a Key Information Researcher in our team, you'll play a critical role in driving the development, implementation, and support of AI (ML) models that power our attractions and create unforgettable experiences for our visitors. You'll work closely with internal partners to deliver exceptional customer experiences through intelligent and data-driven systems across blithequark's Encounters (DX) platform.
**About blithequark**
At blithequark, we're a community of innovators, dreamers, and problem-solvers who are passionate about creating magical experiences for our visitors. Our company is built on the principles of Walt Disney's vision: to continuously innovate and push the limits of what's possible. We're committed to making a positive impact on our visitors' lives and creating a world where imagination knows no bounds.
**Your Role**
As a Key Information Researcher, you'll be responsible for:
* Collaborating with colleagues to drive the development and implementation of AI (ML) models that create magical experiences for our visitors
* Identifying areas where business issues can be addressed creatively by applying ML
* Leading and working with cross-functional teams to execute and scale ML solutions that meet our functional objectives
* Driving innovation, idea validation, and client communication that leads to the growth of top-tier AI platforms
* Managing functional support and maintenance of ML-related products and services delivered by the team
* Building standard techniques used in everyday tasks and working with specialty units to plan, design, and execute large-scale projects in the AI space
* Productionizing ML models in predictive analysis, clustering, image recognition, NLP, anomaly detection, and more, and assessing their performance on real-world datasets
**Required Capabilities and Abilities**
* 2+ years of experience in Python and predictive modeling, including TensorFlow, SparkMLib, PySpark, Light, MXNet, and more
* 2+ years of experience in cloud platforms like AWS and GCP
* Proficiency in SDLC, QA cycles, and Agile development methodologies
* Master-level experience in structured and unstructured data (e.g., images, video, text, audio, etc.) and SQL social and non-social datasets
* 2+ years of experience with Windstream or another data workflow management tool
* Experience with version control software, like GitHub and GitLab, Model Operations, and CI/CD pipelines
* Experience in driving discovery processes with partners to identify business requirements and desired outcomes, and a strong ability to communicate and collaborate with stakeholders
* Strong systems integration engineering skills, with the ability to transform new technology into business solutions
**Favored Capabilities**
* Experience with Docker
* Experience with control frameworks
* Experience with Kubernetes
* Experience with cloud platforms in GCP or another cloud platform
* Experience with Atlassian tools like Jira and Confluence
* Experience with Agile development methodologies
* Experience with automated testing, continuous integration, and continuous deployment
* Experience with data representation and data validation tools (e.g., Splunk, Plotly, Tableau)
* Experience with audio analysis
* Experience with text analysis
**Education**
* Bachelor's or Master's degree in Computer Science, Data Science, Statistics, Mathematics, or a related technical field
* Ph.D. in Computer Science, Data Science, Statistics, Mathematics, or a related technical field (desired)
**What We Offer**
* A dynamic and innovative work environment that encourages creativity and collaboration
* Opportunities for career growth and professional development in a rapidly evolving industry
* A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
* A competitive salary and bonus structure
* The chance to work on high-impact projects that make a real difference in people's lives
* A fun and inclusive company culture that values diversity, equity, and inclusion
**How to Apply**
If you're a motivated and talented individual who is passionate about data science, AI, and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume, cover letter, and any relevant work samples or projects that demonstrate your skills and experience.
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