Administrative Support Professional-(English and French Fluency) – TechOp Solutions International – Detroit, MI
Job title: Administrative Support Professional-(English and French Fluency)
Company: TechOp Solutions International
Job description: Are you an organized customer service professional who wants to work in a collaborative environment? Team TechOp is seeking experienced administrative professionals to support government enrollment centers. This is a great opportunity for professional growth in a fast-paced operational environment.
Your Responsibilities (not limited to the following):
• Greet and check in applicants; determine customer needs and ensure check in process is performed in a timely manner to prevent back up of customers waiting
• Answer questions and inquiries from the public
• Assist with account creation, submitting online applications for enrollment, updating mailing addresses, and card activations
• Maintain up to date information on program requirements, enrollment process, and other materials to assist customers. Schedule and/or reschedule interviews
• Collect and verify biographic information
• Perform other clerical and administrative duties assigned
Requirements * High School Diploma required, Bachelor’s degree from accredited college or university desired
• Minimum of 2 years’ experience working in an office setting with a customer service focus
• Working knowledge of office automation software and familiarity with online databases
• Strong communication skills
• Ability to professionally answer inquiries from customers and government personnel
• Must be US Citizen
• Applicants selected will be subject to extensive government background investigation and must meet all security eligibility requirements
• Fluency in English and French is required
Expected salary:
Location: Detroit, MI
Job date: Tue, 06 Sep 2022 22:49:06 GMT
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