ManyChat Automation Specialist Needed for Keyword Response
We are seeking a skilled ManyChat specialist to automate responses based on specific keywords. The job involves setting up a greeting message and a follow-up message for users who trigger the keyword. You will also need to tag users to streamline communication and avoid sending repeated messages. Additionally, a notification for follow-up will be required 2 days after the initial response. If you have experience with ManyChat and can execute these tasks efficiently, we would love to hear from you! See below for detailed scope:
FLOW OBJECTIVE #1
The goal is to automatically reply to a specific keyword that a user sends via Instagram DM in response to a CTA in my posts.
Each keyword must trigger:
•A greeting + a pre-written message associated with that keyword
• Only one response per user per keyword (avoid duplicate messages caused by IG or ManyChat delays)
• Apply a tag to the user after sending the message, so the system knows they already received it
• A notification/reminder after 2 days so I can manually follow up
The following flow outline (generated previously with ChatGPT) shows what is needed:
A single, immediate automatic response when someone sends a keyword through Instagram DM.
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IDEAL FLOW STRUCTURE IN MANYCHAT
1. Create a “Keyword Trigger” for each keyword
Go to: Automation → Keywords
For each keyword (example: PADRE)
• Condition: If message contains: “PADRE”
• Action: Start a Flow → select the corresponding flow
Repeat this for all keywords:
PADRE, MASCULINO, AMAZONAS, CONSTELAR, LINAJE, PRINCESO
Tip: Use Exact Match to avoid false triggers from similar words.
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2. Build the base flow with one single welcome message
Inside the Flow Builder:
1. Add one message block with the pre-written greeting + response for that keyword
2. Disable Smart Delays, Conditions, and “Continue to next step”—the flow must end after that message
3. Add a tag to track delivery
o Example: Tag: Keyword_PADRE
This tag is essential to avoid repeated replies.
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3. Prevent duplicate messages (critical)
In the flow settings:
• Enable “Stop multiple triggers per user”
• Enable “User can trigger this keyword only once”
To guarantee no duplicates at all, add a condition at the beginning:
If user has tag Keyword_PADRE → End Flow
This ensures the flow never sends the same message twice, even if the user repeats the keyword.
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4. Add human follow-up
After ManyChat sends the automated message, I will manually follow up.
The system must allow me to:
• See new keyword triggers in the ManyChat or Instagram Inbox
• Identify users by the tag Keyword_PADRE
• Optionally receive an internal notification (for me or an assistant) confirming that the keyword was triggered
This ensures personalized follow-up after 2 days.
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FLOW OBJECTIVE #2
Create a second automation where a user comments a keyword on an Instagram post and receives a gift or resource in their DM.
Requirements:
• Send the gift only once per user
• Prevent duplicate messages
• Avoid triggering too aggressively so Instagram does not flag the account as spam
• Must comply with Instagram’s rate limits and comment-to-DM rules
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FLOW OBJECTIVE #3
Create a third automation that only replies to comments, inviting users to message me in DM — and nothing else.
Requirements:
• The reply must look natural, not forced engagement
• Avoid repetitive or spammy responses
• Must respect Instagram’s frequency limits for automatic comment replies
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