Experienced Healthcare Claims Processor-remote
About the position
Responsibilities
• Analyze and process a variety of complex medical claims in accordance with program policies and procedures, ensuring accuracy and compliance.
• Analyze claims and adjudicate them according to program guidelines, employing critical thinking to navigate complex scenarios.
• Ensure claims are processed promptly to meet client standards and regulatory requirements, employing effective problem-solving skills to address any barriers.
• Proactively resolve claim discrepancies and issues by collaborating with other departments, utilizing analytical skills to identify root causes and implement solutions.
• Uphold the confidentiality of patient records and company information as per HIPAA regulations.
• Maintain thorough records of claims processed, denied, or requiring further investigation, ensuring transparency and traceability.
• Analyze and report on trends in claim issues or irregularities to management, contributing to process improvement initiatives; Assists Team Leads with reporting.
• Engage in audits and compliance reviews to ensure adherence to internal and external regulations, using critical thinking to evaluate processes.
• Mentors and trains new claims processors as needed.
Requirements
• High school diploma or equivalent.
• Minimum of 5 years' experience in medical claims processing, including professional and facility claims as well as complex and high-dollar claims.
• Familiarity with ICD-10, CPT, and HCPCS coding systems.
• Understanding of medical terminology, healthcare services, and insurance procedures (worker's compensation experience is a plus).
• Strong attention to detail and accuracy.
• Ability to interpret insurance program policies and government regulations effectively.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Capacity to work independently as well as collaboratively within a team.
• Commitment to ongoing education and training in industry standards and technology advancements.
• Experience with claim denial resolution and the appeals process.
• Ability to efficiently manage a high volume of claims.
• Customer service-oriented with strong problem-solving capabilities.
• Must be flexible and have the ability to adjust to the needs of the client and changes in the program.
Benefits
• $22-25/hour
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