External Communications Specialist
About the position
Responsibilities
• Coordinate media relations activities, including scheduling and preparing executives for interviews, managing press inquiries and supporting event participation.
• Partner with PR agency to develop and implement external communication plans that support business goals, enhance brand visibility, and amplify product and company announcements.
• Assist in the development of press materials such as news releases, media statements, Q&As, and key message documents.
• Support the creation of thought leadership content, including articles, blog posts, and other external materials.
• Monitor media coverage, track communication metrics, and provide reports and insights on campaign performance and brand sentiment.
• Collaborate with internal stakeholders including Marketing, Product, and Legal, to ensure consistent and aligned messaging across all external communications.
• Help manage PR agency relationships, including budget tracking, project timelines, and deliverable coordination.
• Ensure all external messaging aligns with the company’s brand voice, visual identity, and business strategy.
• Stay informed on industry trends, emerging media opportunities, and best practices in corporate and product communications.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
Requirements
• Bachelor’s Degree in communications, Marketing or relevant field of study
• 2+ years of relevant work experience
• Experience working with high growth consumer or tech brands, either in an agency or corporate setting
• Deep understanding of shifting media and social landscape
• A bias for action: ability to move quickly and adapt with the business needs
• Exceptional writing, editing, and storytelling skills, with proficiency in AP style and leadership communications.
• Strong project management abilities with attention to detail and adherence to deadlines.
• Proficient in Microsoft Office Suite; working knowledge of graphic design and visual content development.
• Excellent verbal, written, and presentation skills with a polished command of English grammar.
• Travel may be required, less than 20%
Nice-to-haves
• 3-5 years of relevant work experience
Benefits
• comprehensive benefits package
• 401k contribution
• participation in a short-term incentive plan
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