Implementation Consultant, EDI / ERP - Acumatica
About the position
Responsibilities
• Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.
• Execute installation, upgrades, testing, and system configuration as part of completing implementation project.
• Create customer-specific business rules to meet customer and trading partner system and/or business requirements.
• Define and execute test plans to successfully integrate trading partners.
• Verify that maps and business rules function correctly prior to production install.
• Configure production installation and confirm connectivity with successful data flow.
• Monitor data flow and analyze, resolve or direct any required technical bug fixes.
• Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved.
• Keep customer and other stakeholders informed of project progress.
• Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates.
• Mentor team and provide informal leadership.
Requirements
• Bachelor's Degree + 2 years of related experience OR 5 years of relevant experience with no degree.
• Strong analytical, problem solving and troubleshooting skills.
• Excellent organizational skills and ability to manage multiple projects concurrently.
• Ability to apply, test, and re-configure data rules in order to produce desired results.
• Minimum of 5 years of related experience with a bachelor's degree, or 3 years with a master's degree, including 3+ years in account management, relationship management, or product management.
• Prior experience with third parties, consultants, VARs, and application providers is desired.
• Strong relationship-building skills, especially over the phone, with excellent oral and written communication and interpersonal skills.
• Demonstrated organizational and prioritization skills, ability to multi-task, and proficiency with MS Office (Word, Excel, Outlook) and Internet browsers.
Nice-to-haves
• Experience with Acumatica related to B2B integration strongly preferred.
• 2-5 years software consulting or software implementation experience (highly preferred).
• Familiarity with XML preferred.
• Experience with text editing and data mapping tools preferred.
• General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred.
Benefits
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time-off
• 401(k)
• Health and flexible spending accounts
• Stock purchase plan
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