JanSport/Kipling/Eastpak: eCommerce Marketplace Manager (Americas)
About the position
Responsibilities
• Develop, manage, and report marketplace plans and performance to senior management.
• Identify channel and assortment optimization opportunities in collaboration with internal partners and external agencies.
• Oversee cross-functional team and key stakeholders to ensure Amazon store, listings, and A+ content is up to date and completed on-time.
• Partner with marketplace management agency to ensure accuracy of product, pricing, and content.
• Research, develop, and launch new marketplace channels.
• Interact directly and collaboratively with key stakeholders to ensure appropriate assortment by marketplace channel.
• Monitor competition and provide insights and actions to grow market share.
• Review customer feedback and marketplace health reporting, ensuring all issues are identified and addressed.
Requirements
• 4+ years of experience in managing a successful Marketplace eCommerce business.
• Proficiency with Amazon Vendor Central and Seller Central including FBA and strong knowledge of SLA's and KPI's of the platform.
• Strong knowledge of Amazon's flywheel business model.
• Experience with Walmart, Target, and similar marketplaces.
• Experience with Amazon advertising and campaign management.
• Proven track record of managing external agencies to deliver on key initiatives to drive overall business objectives.
• Excellent PC skills and ability to efficiently use basic software and platforms (Microsoft Office specifically Excel, including but not limited to pivot tables and working with large data sets).
• Passion for retail eCommerce analytics and intellectual curiosity.
• Excellent communication skills (written and oral) and interpersonal skills.
• Strong ability to multi-task, extremely organized with attention to detail.
• High level of initiative (self-motivation) to take on projects independently.
• Retail eCommerce experience.
Benefits
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Extensive development and growth opportunities
• Competitive compensation package
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