Clinical Review QA Pharmacist
Job Description:
• Responsible for refining and maintaining a prior authorization quality assurance program for the Data Entry, Pharmacy Technician and Pharmacist clinical review function
• Responsible for performing quality assurance reviews for pharmacists, pharmacy technicians, and data entry agents
• Responsible for monthly presentation of quality assurance review results, including success stories and areas of opportunity to leadership and the Clinical Review Team
• Responsible for developing, maintaining and conducting an interrater reliability (IRR) program
• Participates as a member of the Quality Management Committee, along with cross functional teams including accreditation team, compliance team, etc
• Reviews clinical review process documents to identify any gaps, and provide feedback where necessary
• Collaborate with Clinical Review team members, technology team, and other cross functional teams to support system enhancements
• Support and respond to quality related questions from cross functional teams within the organization
• Become a subject matter expert on department standards and processes
Requirements:
• Bachelor’s degree in Pharmacy or Doctor of Pharmacy (PharmD) required
• Active Pharmacist License required, in good standing
• 5+ years of health plan or pharmacy benefit manager experience, specifically involved in prior authorization review required
• 2+ years of experience conducting prior authorization quality audits required
• 2+ years of experience designing and developing quality assurance best practices in a startup environment are highly desired.
• Experience with multiple lines of businesses (Commercial, Medicare, Medicaid) and regulatory standards that govern clinical review such as ERISA, State specific laws, CMS, ACA, MEWA is preferred
• Proficiency with technology tools including MS Office and G-Suite. Advanced Excel analytics experience preferred.
• Active listening, conversational speaking skills, with a high degree of empathy
• Self-starter and problem solver with ability to multitask, prioritize and manage time effectively
• Ability to communicate clearly, present complex information to members, clients, pharmacies, providers, and other teams internally
• Flexibility and ability to adapt to changes and updates to processes and protocols
• Demonstrate accurate drug product/dose calculations for appropriate claim adjudication and knowledge of general pharmacy and drug product information for the prescription filling process
Benefits:
• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities
Apply tot his job
Apply To this Job