Appointment Scheduler / Coordinator - Medical Spa (ZR_27112_JOB)

This is a remote position. Role Name: Service Representative - Medical Spa Scheduling Schedule: • Monday to Friday, 9am to 6pm Eastern with an hour's unpaid break Client Overview Join a thriving medical spa that specializes in aesthetic treatments and wellness services, helping clients enhance their confidence and well-being. This established practice has a strong lead generation system and focuses on providing exceptional patient care from the first point of contact through treatment. The spa operates with modern CRM systems and has built a reputation for professional, caring service in the growing medical aesthetics industry. Job Description This is an exciting opportunity to be the welcoming voice that connects patients with life-changing aesthetic treatments. You’ll work with warm leads who are already interested in services, making this a rewarding role focused on helping rather than selling. You’ll play a vital role in the patient journey by managing appointment scheduling and providing excellent customer service in a supportive, professional healthcare environment. This position offers the perfect blend of administrative responsibilities and meaningful patient interaction. Responsibilities: • Handle inbound calls from patients seeking consultation appointments • Make outbound calls to leads generated through the medical spa’s marketing efforts • Work within the company’s CRM system to manage and track leads • Schedule consultation appointments for patients based on available time slots • Provide excellent customer service to ensure positive patient experience • Follow up with leads to convert them into scheduled appointments • Maintain accurate records of all patient interactions in the CRM system Requirements: • Fluent communication skills and professional phone manner • Recent experience in healthcare or medical industry • Previous experience in customer service and sales environment • Comfortable making and receiving phone calls throughout the day • Familiarity with CRM systems and basic computer skills • Ability to work independently while following established processes Independent Contractor Perks • HMO Coverage for eligible locations • Permanent work from home • Immediate hiring • Steady freelance job ZR_27112_JOB Apply tot his job Apply To this Job