Senior Creative Project Manager, Creative Services
Job Description:
• Deliver high-quality creative projects that exceed client expectations
• Lead creative projects end-to-end—from scoping, budgeting, and timelines to delivery.
• Partner with Design Directors on creative strategy, ensuring brand consistency and design excellence.
• Review project briefs to ensure clarity, feasibility, and alignment with client goals.
• Manage multiple workstreams, budgets, and creative production timelines simultaneously.
• Allocate projects across your design team to meet deadlines and profitability goals.
• Review and approve deliverables for quality, brand alignment, and QC before delivery.
• Anticipate and resolve project challenges proactively through transparent communication.
• Obtain and manage POs/SOWs as needed to ensure profitable project delivery.
• Lead enterprise-level and integrated creative programs ranging from $25K–$100K+.
• Nurture, retain, and grow client relationships
• Build trusted partnerships with enterprise and Fortune 100 clients.
• Guide new clients through onboarding and early project success.
• Lead quarterly business reviews and regular client check-ins to align on goals and creative priorities.
• Develop strategies to help clients maximize creative impact across their organization.
• Identify opportunities for growth, renewal, and expansion of client engagements.
• Collaborate closely with account and strategy teams to deliver a unified client experience.
• Lead and inspire your team
• Manage and mentor a team of 1–2 Project Managers and 8+ designers/QC specialists.
• Lead daily standups to align priorities and drive momentum across multiple projects.
• Recruit, train, and coach new team members to support scaling creative delivery.
• Ensure team members understand and champion client brands in every deliverable.
• Demonstrate strong leadership and provide a clear progression path for direct reports.
• Contribute as a senior leader at SketchDeck
• Continuously refine processes to improve creative quality, collaboration, and efficiency.
• Partner cross-functionally with Design, Strategy, Sales, and Accounts teams to deliver cohesive client solutions.
• Mentor other PMs and help foster a culture of ownership, curiosity, and excellence.
• Champion SketchDeck’s values—building trust, creativity, and growth within your team and across the company.
Requirements:
• 6–8+ years of creative project management experience (agency background required).
• Proven experience managing enterprise and Fortune 100 clients.
• Strong understanding of branding, campaigns, and integrated creative projects.
• Excellent executive communication and presentation skills—confident, charismatic, and adept at collaborating with senior stakeholders.
• Demonstrated leadership experience, capable of managing and mentoring 1–2 Project Managers (with progression path in year 2+).
• Skilled at work-stream management, budget tracking, and creative production timelines.
• Comfortable collaborating across creative, strategy, sales, and account teams.
• Highly organized, with strong proficiency in project management tools (e.g., Asana, Monday.com, or similar).
Benefits:
• Health insurance (medical, dental, and vision)
• 401(k) with company match
• Fully remote working environment (pre-COVID and continuing forward!)
• Paid time off that grows with tenure
• Annual company retreat
• Technology stipend: up to $1,500 for computer setup, plus $500 for home office
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