Clinical Training Coordinator

About the position Responsibilities • Administers the onboarding, preceptor, and training program for provider and clinical positions. • Collaborates with Welcome Experience Coordinators and operations leadership to identify and assign new hires to preceptors or trainers. • Collaborates with operations leadership to design and implement recognition and reward programs for preceptors and trainers. • Recognizes strong performance by providing all necessary information on above-and-beyond performance to ensure proper recognition of preceptors and trainers. • Communicates with preceptors and trainers to ensure a smooth onboarding and training experience for the new hire. • Communicates with new hires to set expectations for onboarding and training and serves as the primary point of L&D contact throughout training completion. • Partners with preceptors and trainers to identify and address training concerns for new hires. • Escalates any concerns regarding new staff deficiencies to the operational leaders confidentially. • Collaborates with preceptors and trainers to ensure all required training documentation is completed and submitted accurately. • Verifies completion of all required training for new hires. • Responds to learning questions from employees using a friendly and respectful tone. • Coordinates and edits L&D submissions to weekly newsletters. • Completes all required training release documentation and ensures all training-related documentation is stored and retained in accordance with company policy. • Monitors the training release process to ensure data accuracy and compliance. • Coordinates all required learning and training assignments, including vendor-managed learning content. • Monitors and supports the compliance of the DOT Medical Examiner and BLS/ACLS. • Administers and supports the DOT/BAT/UDS/X-Ray certification processes. • Prepares training documentation to ensure compliance with accreditation audits. • Partners with operations to ensure compliance with all clinical-related processes and certifications. • Collaborates with instructional designers and other content developers to ensure that learning courses and paths are consistently accurate and up-to-date. • Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training. • Leads by example in attitude and work performance. • Demonstrates strong technical skills, with advanced proficiency in tools such as Excel, Smartsheet, and other reporting or data management platforms. • Proactively identifies process gaps and utilizes technology creatively and effectively to streamline workflows. • Utilizes AI tools to analyze large datasets and generate insights. • Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training. • The ability to build and maintain confidence and credibility with all employees. • The ability to maintain friendly, cordial relations with all clients and employees. • The ability to perform the physical use of senses, cognitive, and environmental functions of the position. • Ability to comply with Company standards of operations. • Ability to adhere to the Core Values of the Company. Requirements • High School graduate or equivalent. • Preferred bachelor's degree in Human Resource Management, Business Administration, Finance, Marketing, Management and Leadership, or a related field. • At least 2+ years in operations support, learning & development, human resources, or an analyst role. • Strong technology skills, including proficiency in Microsoft Office applications such as Teams, Outlook, Word, SharePoint, and Excel. • Proficiency in collaboration and reporting tools, including Smartsheet, Power BI, and Tableau. Nice-to-haves • Preferred certification in one or more of the following: Excel Certification, Smartsheet Certification, Project Management Professional (PMP), Certified Analytics Professional (CAP), or Microsoft Certified: Data Analyst Associate. Benefits • Competitive compensation • Holiday pay • PTO • Medical insurance • Dental insurance • Vision insurance • Work-Life balance Apply tot his job Apply To this Job