Customer Service & Admin Virtual Assistant for Fast-Paced U.S. Insurance Team

We are a fast-growing U.S. auto insurance agency looking for a remote Customer Service & Admin VA to join our team long-term. You will help take care of our clients by handling messages, basic admin work, and supporting our agents so they can focus on selling and closing policies. Day to day, you’ll be replying to customers by chat, SMS, and email, sending reminders, updating notes, organizing leads, and following clear procedures. Strong, natural written English is a must. I take care of my people, but I also expect top-tier performance. I’m not looking for someone who just “does tasks.” I’m looking for someone who thinks for themselves, uses common sense, and wants to grow with the company. There are lots of opportunities to move up and earn more pay for people who prove they are reliable, smart, and consistent. Pretend I’m deaf: I can’t hear what you say, I can only see how you perform. Everyone says they’re hard-working and detail-oriented. I’m not interested in promises, only proof through how you follow instructions, communicate, and handle real situations. If you’re serious about long-term work, like being challenged, and want to be part of a high-performance team with real growth potential, this role is for you. How to Apply (Read Carefully) If you don’t follow these instructions, your application will be ignored. This is our first test of your attention to detail. 1. Subject line Use this exact subject line: Customer Service VA Application – [Your Name] – BLUE SHARK Apply tot his job Apply To this Job