VP, Healthcare Business Operations – Growth
Job Description:
• Build and oversee Vynca’s business operations function, spanning data analytics, performance reporting, and cross-functional process optimization.
• Lead the Growth organization, including direct management of the Director of Patient Engagement and Enrollment, ensuring clear alignment between revenue goals, operational capacity, and market strategy.
• Establish and manage frameworks that measure business health across clinical, operational, and financial domains.
• Drive accountability and transparency through a consistent business review cadence, providing actionable insights for executive decision-making.
• Own company-wide performance dashboards and KPIs that provide visibility into growth, gross margin, patient volume, cost of care, and productivity.
• Partner with Finance and Analytics to connect financial metrics to operational outcomes and inform forecasting, pricing, and market expansion strategies.
• Ensure data accuracy, integrity, and accessibility across key systems (Salesforce, EHR, BI platforms, and financial tools).
• Lead the Growth team to achieve gross enrollment targets, expand referrral partnerships, and drive market penetration across existing and new geographies.
• Partner with Marketing and Clinical Operations to develop go-to-market strategies and value propositions for health plans and patients.
• Create and manage sales performance metrics and compensation structures that align with and reinforce company goals.
• Lead the account management team, responsible for ensuring the health and continued growth of our payer and software accounts.
• Serve as a connective link between Growth, Finance, Clinical, and Technology teams to ensure alignment on forecasting, capacity planning, and operational readiness.
• Act as a key executive partner to the CEO, focusing on strategic growth and organizational performance.
Requirements:
• 12+ years of progressive leadership experience in healthcare operations, business strategy, or commercial management; 5+ years in an executive or VP-level role.
• Deep understanding of healthcare delivery and technology-enabled care models (palliative, value-based, or home-based care strongly preferred).
• Proven success leading both Sales and Business Operations functions in a high-growth, venture-backed Series B to D environment.
• Strong grasp of healthcare economics, payer/provider dynamics, and value-based payment structures.
• Expertise in performance management, financial reporting, and data visualization tools (e.g., Looker, Power BI, Tableau).
• Exceptional communicator and operator with a track record of driving results through cross-functional influence and disciplined execution.
• Bachelor’s degree required; MBA, MHA, or equivalent preferred.
Benefits:
• medical, dental, and vision insurance
• income protection benefits
• flexible PTO
• company holidays
• 401k
• access to other wellness benefits
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