Legal Document Management Consultant
Job Description:
• Guide law firms and legal teams through the implementation of document management systems like NetDocuments and iManage
• Configure document management systems based on client workflows, including setting up add-ins and integrations to support seamless, connected work environments
• Lead or support discovery sessions to understand client goals and translate them into clear, actionable system designs
• Collaborate with teammates and vendor partners on system setup, data migration, testing, and go-live readiness
• Deliver live and remote training sessions and create clear user guides to support adoption and reduce support volume
• Provide hands-on support during go-live and ongoing roadmap planning post-launch
• Act as a trusted advisor to clients by building long-term relationships and anticipating system improvement needs
• Contribute to internal tools, delivery processes, and reusable assets to help the team scale and improve
Requirements:
• Minimum 3 years of direct, hands-on experience implementing and supporting NetDocuments or iManage in law firms or legal departments is required
• Direct experience setting up DMS platforms for legal teams
• Comfort working with integrations and add-ons
• Confidence leading client discovery, best practices, and solution framing
• Strong project and time management skills, with the ability to scope, track, and deliver your own work
• Experience training end-users and creating clear, effective user documentation
• A collaborative, detail-oriented mindset and clear communication style
• Ability to build trust with clients and internal stakeholders
Benefits:
• Health & dental
• LTD/STD and life insurance
• 401(k) matching
• Employee Assistance Program
• Professional development budget
• Health & wellness stipend
• Flexible PTO
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