Senior Manager, GxP Quality Training (Remote)
About the position
Responsibilities
• Serve as SME for the GxP training process; provide consultation, tools, and support to enable consistent execution
• Manage training team members (FTEs and contractors); coach and develop talent
• Partner with the Director to evolve the training and qualification quality system, including LMS improvements and roadmap execution
• Monitor and analyze training program metrics and KPIs; identify areas for enhancement
• Own Quality Events (QEs) and CAPAs related to training; support audit and inspection readiness
• Lead the design and delivery of performance-based learning solutions, aligned with adult learning principles
• Oversee instructional design projects from intake through implementation (internal or vendor-supported)
• Evaluate training effectiveness and implement continuous improvements based on feedback and data
• Collaborate with SMEs to develop targeted, scalable, and role-specific content
• Act as business administrator for the GxP LMS; manage system configuration, validation, and lifecycle
• Oversee training material lifecycle within Document Management Systems (DMS)
• Partner with business teams to design curricula and learning paths that support on-the-job training and task qualification
• Build strategic relationships with Quality, Tech Ops, Clinical, and other GxP functions to align on training needs and compliance expectations
• Support training readiness for functional initiatives; lead or contribute to project teams as the GxP training SME
• Liaise with Training Coordinators and Qualified Trainers to ensure consistency and compliance across learning delivery
• Drive adoption of training initiatives through communication planning, change management, and performance consulting
Requirements
• Bachelor's degree with 6+ years of experience in GxP training, learning and development, or a related function
• Strong expertise in LMS administration (e.g., Cornerstone, ComplianceWire, SuccessFactors)
• Deep knowledge of GxP regulations and quality systems
• Proficient in instructional design, performance consulting, and stakeholder engagement
• Demonstrated leadership and project management skills and experience managing cross-functional training programs
• Comfortable managing multiple projects in a fast-paced, highly regulated environment
• Experience with authoring tools (Articulate, Captivate), project management platforms, and learning analytics
• Strong communication, facilitation, and influencing skills
• Strategic thinker with ability to balance compliance with operational agility
Benefits
• Medical, dental and vision benefits
• Generous paid time off including a week-long company shutdown in the Summer and the Winter
• Educational assistance programs including student loan repayment
• Generous commuting subsidy
• Matching charitable donations
• 401(k) and more
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