Customer Retention Representative – Part-Time in Sioux Falls, SD
Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job
Company: Premier Bank
Job description: Location: Watertown, SD
Shift: Evening/Weekend
Job Status: Part-Time
Pay: $15.00-$17.50/hour starting, additional monthly incentives available
Company: PREMIER Bankcard
Work Site
This job is offered on-site and remote. Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift Options
PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm
• Option 1: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
• Option 2: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
• Part-Time 20-35 hours, you set your minimum/maximum hours!
• No Sundays!
About the Role
• Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation.
• Utilizes the outbound dialer on various call types.
• Utilize various retention techniques to maintain our account base.
• Maintains accurate account records.
• Reports unusual account/application activity to management
• Maintains department standards as approved.
Training
• Extensive paid, onsite training program, up to 3 weeks in length.
• Ongoing training opportunities for continuous improvement!
Pay
Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay.
• Top performers can earn monthly incentives as high as $1,500 a month.
• Contest money available through daily, weekly, and monthly Level Up competitions.
• Career path from Associate I to Associate III – each step earning an increase in pay!
• Earn up to an additional $3.50/hr. when working non-traditional hours.
• Shift differential up to 20%
• Bilingual skills will be compensated in the form of a 10% differential.
Competitive Benefits Package
• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties
Our Culture
• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
See job description
Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job
Expected salary: $15 - 17.5 per hour
Location: Sioux Falls, SD
Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job
Job date: Sat, 26 Aug 2023 22:14:45 GMT
Apply for the job now!
Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job
Apply tot his job
Apply To this Job