UX Writer - Segment Core

As UX Writer, you’re a key part of helping us design towards this reality. With a product as complex as ours, you’re instrumental in helping align our product and design teams towards shared language, nomenclature, tone of voice, and writing guidelines. In this role, you’ll be in charge of creating these foundational content guidelines, drive research that will inform future iterations, and evangelize the voice of our customer in all things product. Create and iterate on foundational content guidelines that will bring cohesion to our entire product experience, including but not limited to Voice & Tone as well as nomenclature Create and evangelize an operating model that allows you to scale your cross-functional collaboration workflows with product, design, and marketing partners Create, maintain, and update UX copy guidelines and best practices for product-wide adoption. Drive the in-app content strategy across all Segment product areas and platforms to ensure a cohesive narrative and consistent nomenclature. Twilio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job