Part-Time Online Data Entry Specialist – Remote Work Opportunity with Competitive Pay and Benefits at blithequark

Introduction to blithequark and the Role

Are you passionate about making a difference in the lives of others and working from the comfort of your own home? blithequark is seeking a dedicated and empathetic Virtual Part-Time Customer Service Associate (Healthcare) to join our growing team. This role offers the flexibility of remote work, the stability of a part-time schedule, and the opportunity to positively impact patients and healthcare members by delivering world-class support. As a leader in the industry, blithequark is committed to providing exceptional healthcare experiences, and we are looking for talented individuals to help us achieve this goal.

About the Position

As a Customer Service Associate at blithequark, you will be the first point of contact for patients, healthcare providers, and clients. Your mission will be to provide accurate information, resolve issues with compassion, and ensure a smooth healthcare experience for all. Working remotely means you can bring your skills to a supportive environment without commuting, while still enjoying competitive pay and benefits. This position is ideal for individuals who are detail-oriented, empathetic, and skilled communicators who want to make a meaningful impact in healthcare support services.

Key Responsibilities

As a US Virtual – Part-Time Customer Service Associate (Healthcare) at blithequark, your day-to-day responsibilities will include:

• Patient & Member Support: Answer incoming phone calls, live chats, and emails from patients and healthcare members. Provide accurate and timely information about healthcare benefits, coverage, billing, and claims. Assist patients with scheduling appointments, verifying eligibility, and accessing services. Handle inquiries with empathy, patience, and professionalism.
• Healthcare Service Coordination: Collaborate with providers and insurance representatives to resolve claims, billing, and prior authorization issues. Assist members with locating in-network providers and services. Process healthcare documents, claim updates, and patient records securely and accurately.
• Problem Resolution: Investigate and resolve member complaints or issues quickly and effectively. Escalate complex cases to supervisors or specialists when necessary. Follow up with patients to ensure resolution and satisfaction.
• Data Entry & Documentation: Enter and update customer information into healthcare systems with accuracy. Maintain records of patient interactions, inquiries, and resolutions. Adhere to HIPAA regulations and company confidentiality standards.
• Remote Team Collaboration: Participate in regular team meetings and training sessions. Share insights and feedback with supervisors to improve customer experience. Stay updated on healthcare policy changes, insurance updates, and system enhancements.

Requirements and Qualifications

We’re looking for candidates who are dedicated, resourceful, and comfortable working in a virtual healthcare environment. The ideal candidate will have:

• Minimum Qualifications: High school diploma or GED required (Associate’s or Bachelor’s degree in healthcare, communications, or related field preferred). At least 1–2 years of customer service experience (healthcare call center or insurance support experience is a plus). Strong communication skills (verbal and written). Familiarity with healthcare terms, insurance processes, and claims handling preferred. Proficiency with Microsoft Office, CRM software, and healthcare data systems.
• Personal Skills: Empathetic and patient communicator. Problem-solving mindset with attention to detail. Strong organizational skills and time management. Ability to maintain confidentiality and comply with HIPAA standards. Independent, self-motivated, and comfortable working remotely with minimal supervision.

Skills and Competencies

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced remote environment. You should be comfortable with technology, including Microsoft Office, CRM software, and healthcare data systems. Additionally, you should have a strong understanding of healthcare terms, insurance processes, and claims handling.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Virtual Part-Time Customer Service Associate (Healthcare), you will have access to comprehensive paid training, as well as opportunities for career advancement and professional development. You will be able to build valuable skills in healthcare, insurance, and customer service, and gain exposure to new technologies, communication platforms, and healthcare systems.

Work Environment and Company Culture

blithequark is a dynamic and supportive work environment that values the contributions of all employees. We are committed to providing a positive and inclusive work culture, with a focus on teamwork, collaboration, and open communication. As a remote employee, you will be able to work from the comfort of your own home, with the flexibility to balance your work and personal life.

Compensation, Perks, and Benefits

We value the hard work and dedication of our associates, which is why we offer a competitive package:

• Hourly Pay: $22 – $28 per hour (based on experience and qualifications)
• Weekly Hours: 20–25 hours per week (flexible scheduling available)
• Remote Work: 100% virtual – work from anywhere within the United States
• Paid Training: Comprehensive paid training to ensure you’re equipped to succeed
• Benefits: Part-time employees may qualify for pro-rated health, dental, and vision coverage. Access to wellness programs and employee assistance resources. Retirement savings options (401k with company match for eligible employees). Paid sick time and holiday pay (depending on location and hours worked)

Why Join blithequark?

Working as a Virtual Part-Time Customer Service Associate (Healthcare) at blithequark is more than just a job – it’s a chance to make a meaningful difference in the lives of patients and families. You will enjoy the flexibility of part-time, remote work, be part of a supportive, team-oriented culture, and build valuable skills in healthcare, insurance, and customer service.

Conclusion

If you are a compassionate communicator who thrives in helping people and enjoys remote part-time work, this position is perfect for you. You will gain valuable experience in healthcare support, make a direct impact on patients’ lives, and enjoy the flexibility of working from home while earning a competitive hourly rate. Apply now to become a Virtual Part-Time Customer Service Associate (Healthcare) at blithequark and start your journey with us!