Customer Service Agent-Remote-MN Residents Only

Check out this new opportunity! Doherty Staffing Solutions is currently partnering with a Healthcare organization. We are seeking candidates for work from home Customer Service Agent roles. The Schedule is Monday-Friday 8am-5pm and compensation for this contract opportunity is $17.00 per hour. Interested? Read below for more information! What a Customer Service Agent will do: • Make outbound calls to individuals to encourage the return of their health screening kits • Represent the company with professionalism, empathy, and clarity in all communications • Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations • Utilize the company’s CRM system and softphone application to manage call activity and record information accurately • Troubleshoot basic technical issues independently • Maintain a quiet, private, and distraction-free work environment to protect patient privacy • Adhere strictly to work schedules and start each shift on time What you need to be a Customer Service Agent: • Proven digital literacy and ability to work independently with computer software and systems • Strong attention to punctuality and reliability • Ability to maintain confidentiality and meet HIPAA compliance standards • Excellent communication and interpersonal skills, with a professional and empathetic demeanor • Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise) • Reliable internet connection and computer equipment suitable for remote work • Commitment to upholding patient privacy and ensuring a positive patient experience What are you waiting for? Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121. #DohertyStaffingPosition Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits. Company DescriptionFor over 40 years, Doherty has offered customized workforce solutions and talent acquisition services to companies doing business throughout the Midwest. Apply tot his job Apply tot his job Apply tot his job Apply To this Job