Experienced Virtual Customer Service and Sales Representative – Remote Benefits Consultation and Family Protection Planning

Welcome to blithequark

At blithequark, we are dedicated to providing supplemental benefits that help protect families beyond what their employer covers. Our team of experienced virtual customer service and sales representatives play a crucial role in consulting with families, explaining the options available, and helping them select the best plan to fit their unique needs. As a leader in the industry, we are committed to delivering exceptional service and support to our clients, and we are seeking talented and motivated individuals to join our team.

Job Overview

As a Virtual Customer Service and Sales Representative at blithequark, you will have the opportunity to work remotely with individuals who have signed up to receive supplemental benefits. Your role will be to consult with families, explain the options available, and help them select the best plan to fit their family's needs. You will be responsible for establishing and maintaining relationships with existing and new clients, performing benefit reviews, and providing attentive customer service and administrative support. If you are a great communicator, ambitious, motivated, and organized, with a passion for helping others, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Reach out to individuals who have requested more information on the benefits offered by blithequark
• Schedule Zoom meetings with these members to discuss their benefit options
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients, providing exceptional customer service and support
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits in a timely and professional manner
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Ambitious, motivated, and organized, with a strong desire to succeed in a sales and customer service environment
• Ability to think like an entrepreneur, with a focus on delivering exceptional results and growing your client base
• Strong problem-solving and analytical skills, with the ability to customize benefit plans to meet the unique needs of each client
• Ability to work independently in a remote environment, with minimal supervision
• Strong technical skills, including proficiency in Zoom and other digital communication tools

Preferred Qualifications

While not essential, the following preferred qualifications will be highly regarded:

• Previous experience in a sales and customer service role, preferably in the insurance or benefits industry
• Knowledge of supplemental benefits and insurance products, including medical, dental, vision, and hearing insurance
• Experience with benefit reviews and claims processing
• Strong networking and business development skills, with the ability to grow your client base and expand your professional network

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Communication skills: Excellent verbal and written communication skills, with the ability to build strong relationships with clients and colleagues
• Time management and organization: Ability to prioritize tasks, manage your time effectively, and meet deadlines in a fast-paced environment
• Technical skills: Proficiency in digital communication tools, including Zoom, and the ability to learn new systems and technologies quickly
• Problem-solving and analytical skills: Ability to analyze complex information, identify solutions, and make informed decisions
• Adaptability and flexibility: Ability to adapt to changing circumstances, priorities, and deadlines, with a focus on delivering exceptional results

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Virtual Customer Service and Sales Representative, you will have access to a comprehensive paid training program, designed to equip you with the skills and knowledge needed to succeed in your role. You will also have opportunities to advance your career, with a focus on promoting from within and providing opportunities for professional growth and development.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive work environment. Our team is passionate about delivering exceptional service and support to our clients, and we are committed to making a positive impact in our community. As a remote employee, you will have the flexibility to work from home, with the option to work from our offices if you prefer. We offer a range of benefits and perks, including medical, dental, vision, and hearing insurance, company stock options, and a flexible work schedule.

Compensation and Benefits

We offer a competitive compensation package, including weekly performance-based pay and bonuses. On average, our Virtual Customer Service and Sales Representatives can earn between $65,000 and $68,500 in their first year, with opportunities to earn more as you grow and develop in your role. We also offer a range of benefits, including:

• Medical, dental, vision, and hearing insurance
• Company stock options
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Weekly performance-based pay and bonuses

Conclusion

If you are a motivated and ambitious individual, with a passion for helping others and delivering exceptional service, we encourage you to apply for this exciting opportunity. As a Virtual Customer Service and Sales Representative at blithequark, you will have the opportunity to make a positive impact in the lives of our clients, while growing and developing your career in a supportive and dynamic environment. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of the blithequark team and start making a difference in the lives of our clients.