Freelance CRM Specialist, FOX News
OVERVIEW OF THE COMPANY Fox News Media FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month. JOB DESCRIPTION Fox News is looking for a CRM Specialist to implement and analyze customer communications across all channels: email, push notifications, and In-App Messages. In this role, you will leverage Braze, an email service provider (ESP) to create and execute marketing campaigns. This Marketing Specialist will collaborate with Editorial, Creative, Product, and Business Intelligence to ensure customer journeys are accurate and deliver optimal user experiences. We're seeking a tech-savvy marketing enthusiast who is detail-oriented, an excellent proofreader, and thrives in fast-paced environments. Help us drive impactful campaigns for Fox News! A SNAPSHOT OF YOUR RESPONSIBILITIES Campaign Creation: Create, Q&A, and execute marketing campaigns across all channels including: email, push notifications, desktop notifications, in-app messaging, and digital trafficking Writing & Communication Excellence: Put your strong spelling, grammar, and copywriting skills to work. Review and refine marketing copy to make sure every message is polished, engaging, and on-brand Braze Platform Management: Leverage Braze’s user journey setup, real-time triggers, and segmentation tools to optimize customer experience Data Analysis & Reporting: Monitor campaign performance metrics (e.g., CTR, open rates, conversion rates) and provide actionable insights for continuous improvement Optimization: Conduct A/B testing to enhance campaign performance and improve customer engagement Personalization & Automation: Recommend targeted customer-centric communications to optimize customer experience Cross-Functional Collaboration: Work closely Editorial, Creative, Product, and Business Intelligence WHAT YOU WILL NEED 1–3 years (or internship) experience in marketing or related field Excellent spelling, grammar, and communication skills Strong attention to detail and QA discipline in campaign execution Brings a positive, proactive approach to working across all teams Ability to prioritize and work in a fast paced environment with changing priorities Proficient in Google Workspace, Microsoft Office, Slack, Box, Zoom Data-driven problem solver with experience in analytics, tracking, and A/B testing Bonus: Photoshop, Figma, and/or Miro experience We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law. Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $31.00-34.00 per hour. We’re disruptors. We’re big dreamers. We’re believers in the future, in possibility, in potential. We’re reinventing the world, every day. We create content for audiences big and small, global and local. We put our audiences first, and work hard to bring them stories they’ll love, wherever they are and however they watch, listen and learn. Whatever your discipline, from on-air talent to behind-the-scenes tech guru to business and finance, the career opportunities at FOX are exciting, rewarding and game-changing. We seek out the most talented individuals – the dreamers, the disruptors and the visionaries –and we want them to know that they matter. We’re committed to helping every single one of our employees feel valued and inspired, every day.
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