Business Continuety and Disaster Recovery
**Business Continuity Planning, Disaster RecoveryOperations and Coordination, ISO22301**, ITILProcess, IT Service Continuity, IT Service Management, IT Service Delivery ,**Risk Management, Risk Impact Assessment, Risk Identification and Analysis, ISO 27001, Governance risk andCompliance,** IT Operations, Asset and Configuration Management, Requestfulfillment, Service level Management ,Call Management, Change Management ,Incident Management, Problem Management, Availability Management, Crisis Management, People Management, SLA Management, KPI Management, IT OperationsManagement, Third Party Vendor Management, Stake holder communication ,Project Coordination, Project Management and Process Engineering, Process Improvement, Documentation and report gathering, People Management, Contact Center ,Avaya, Major Incident Management, Analytical Skills, Planning Skills ,Forward thinking, Decision making, Presentation Skills Technical reportwriting, Effective Communication, Facilitation, Negotiating Skills
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