[Remote] Associate Director, Network Operations

Note: The job is a remote job and is open to candidates in USA. Akkodis is seeking an Associate Director of Network Operations to guide the strategic direction and performance of Carrier’s Global Network Operations. This role involves leading a high-performing team, driving network modernization initiatives, and ensuring the stability and security of global enterprise networks. Responsibilities • Own the stability, security, and scalability of global enterprise networks (LAN, WAN, SD-WAN, wireless, firewalls) across cloud and on-prem environments • Define and drive network modernization initiatives including automation, zero-trust architecture, performance engineering, and resiliency • Lead a high-performing team of network engineers; set technical standards, enforce accountability, and develop engineering talent • Act as top-tier escalation and incident commander for critical network events, ensuring rapid recovery and minimal business impact • Collaborate with cross-functional teams including Security, DevOps, and Business Operations to support hybrid, high-growth environments • Implement ITIL-based processes for incident, change, and problem management to ensure operational excellence • Champion firewall policy enforcement, segmentation, and secure remote access strategies • Define and report operational KPIs (uptime, MTTR, change success rates) to leadership, driving transparency and continuous improvement Skills • Bachelor's Degree • 5 years of experience in network operations • 5 years of experience in switching/routing/wireless and firewall/VPN technologies • 3 years of experience in operating key processes including incident, change and problem management • 3 years of experience as a team lead either with matrixed team members or direct reports • Professional certifications such as CCNP, CCDP • Experience with SD-WAN technologies (Cisco Viptela, Meraki, or similar) • Enterprise wireless experience across office, manufacturing, and distribution environments • Cloud networking experience with AWS, Azure, GCP, or OCI • Familiarity with advanced routing protocols (BGP, OSPF, EIGRP) Benefits • Medical/Dental/Vision • 401K • PTO/Paid Holidays Company Overview • Akkodis provides digital engineering solutions for sustainable and innovative industries. It was founded in undefined, and is headquartered in Zug, Zug, CHE, with a workforce of 10001+ employees. Its website is https://www.akkodis.com. Company H1B Sponsorship • Akkodis has a track record of offering H1B sponsorships, with 121 in 2025, 121 in 2024, 67 in 2023. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job