911 Emergency Telecommunications Dispatcher

911 Emergency Telecommunications Dispatcher - Careers At Town of BrooklineCareer Opportunities with Town of BrooklineA great place to work.Careers At Town of BrooklineShare with friends or Subscribe!Back To Openings911 Emergency Telecommunications Dispatcher Department: Police Department Location: 350 Washington Street Brookline, MA, 02445Salary:Salary Range: $25.59 - $29.94 hourly Minutes Walk to Public Transit: 10 Job Close Date: 10.03.2025 START YOUR APPLICATIONJoin Our Team as a 911 Dispatcher at Brookline's Public Safety Communications Center!Are you ready to make a difference in your community? The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join our team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by coordinating emergency responses and providing vital support to public safety personnel.Why Join Us?• Competitive Salary: Earn between $25.59 - $29.94 per hour, plus excellent health and retirement benefits (pension), vacation time, and personal days.• Dynamic Work Environment: Be part of a team that handles multiple incidents simultaneously in a fast-paced environment.• Community Impact: Make a real difference by coordinating police, fire, and ambulance activities during emergencies.Key Responsibilities:• Emergency Response Coordination: Transmit requests for service to the appropriate location and deploy public safety personnel and equipment.• Communication: Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts.• Technical Proficiency: Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more.• Knowledge: Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed.• Monitoring: Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems.• Support: Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer.Qualifications:• Education: High School Diploma or GED.• Skills: Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills.• Experience: Preferred but not required.• Availability: Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime.• Assessment: Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment.• Background Check: Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks.How to Apply: If you're ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter.Application Deadline: October 3, 2025The Town of Brookline is an equal opportunity employer and dedicated to maintaining a diverse workforce.Visit Our Home Page© 2025 Town of BrooklineApplicant Tracking System Powered by Apply tot his job Apply To this Job