[Remote] Director, Provider Relations
Note: The job is a remote job and is open to candidates in USA. Spring Fertility is a rapidly growing fertility group led by a dedicated team of physicians and scientists. The Director of Provider Relations will lead a team focused on expanding the practice through strategic partnerships with healthcare providers, utilizing relationship management and data-driven decision-making to drive business growth.
Responsibilities
• Drive growth by meeting and exceeding referral targets
• Lead, mentor, and inspire your team of Physician Liaisons to achieve and exceed targets
• Conduct "ride-alongs" with Physician Liaisons (both virtual and in-person)
• Lead new Physician Liaison hiring, onboarding, and training
• Foster a positive and collaborative team environment focused on activity, accountability and achievement
• Directly assist in all phases of the business development process including prospecting, value proposition, follow-up and closing
• Work cross-functionally, specifically with our Director of Patient Onboarding and Site Practice Managers, to understand and trouble shoot barriers to patient conversion
• Ensure compliance with all relevant healthcare marketing and sales regulations and ethical guidelines
• Set KPIs and strategic goals that align with overall business objectives
• Identify hiring plans/targets for expanding Physician Liaison headcount
• Develop and implement performance management processes
• Iterate on Referral Playbook, associated training materials, and both provider- and patient-facing print collateral to clearly communicate the Spring Difference
• Develop data-driven prospecting strategies
• Surface market trends and insights from Physician Liaisons to inform strategic decisions
• Present referral reports and forecasts to executive and physician leadership to show progress towards strategic objectives and to inform process improvements
• Create reports to regularly analyze individual Physician Liaison and regional performance, to identify strengths and areas for development across individual Physician Liaisons and the broader team
• Create formal territory plans, quotas, and performance-based compensations plans
Skills
• 10+ years of field sales experience in healthcare, technology, pharmaceuticals, or medical devices
• 3+ years managing sales or customer success teams
• Ability to thrive in high-velocity environments
• Proven track record of leading top talent
• Comfortable pivoting strategies quickly
• Experience working in both startup and dynamic settings
• Active engagement in prospecting, selling, and closing new business
• Excellence in goal-setting and KPI management
• Ability to leverage data (especially CRM tools) to inform strategy
• Passionate about developing team members
• Ability to cultivate a growth mindset
• Strong relationship-building skills through curiosity, empathy, and authentic engagement
• Bachelor's Degree preferred
Benefits
• Competitive Medical, Dental, and Vision Plans
• Paid Time Off to enjoy "you" time!
• Commuter Benefits, Discounted rates on home, auto and pet insurance
• 401k Match with up to 4% matching
• Fertility and Parental Leave Benefits Program
• Career development with a fast-growing organization
• Paid Life and Disability Insurance
Company Overview
• Spring Fertility is a medical facility that offers patient-centric, individualized, flexible, and compassionate care. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.springfertility.com.
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